Riverhead Auto Mall is a well-regarded dealership located in Long Island, NY, known for its friendly and helpful staff. Customers have praised the service department for its efficiency, reporting significantly reduced wait times for services like oil changes. The dealership offers a variety of vehicles, including Nissan, Hyundai, and certified used cars at competitive prices. Customers highlight the positive experiences they have had with sales representatives, such as Frank and Mr. Joseph, who are recognized for their honesty and support throughout the buying process. Additionally, staff members are willing to assist with vehicle-related issues, as demonstrated by a salesman who provided helpful advice for windshield wipers. Overall, Riverhead Auto Mall is recommended for its fair deals and pleasant customer service.
Haven't got serviced yet but the people inside seem really friendly. I'll betting an oil change in a few days!
February 2025
I was hesitant to bring my car in for the free oil change that we get with my lease since my last experience was a 2+ hour wait. But this time it was less than an hour. Now I'll go there every time if it continues like that. Good job to everyone in the service department!
March 2024
Frank is the man and I had a very pleasurable experience buying my new truck. Every part of the deal was fair from the price they offered for my old vehicle to the minimal dealership fees, etc
