Action Towing and Service provides towing and roadside assistance, as well as auto repairs. Customers report exceptional service during stressful breakdowns on highways and roads. The tow truck operators are consistently described as quick, professional, kind, helpful, friendly, and respectful. They demonstrate a commitment to excellence, going above and beyond to ensure customer satisfaction and safety, including providing extra accommodation. Response times are praised as quick and the service is well-organized, even for complicated situations requiring multiple trucks. For auto repairs, their shop offers significant savings, with one customer noting repairs for less than half of a first estimate. They also provide helpful financing options for repairs. The business is highly recommended for both its towing service and its repair shop, with many customers stating they will only call Action for future needs.
My kids, my mother and I were broke down on the thruway. It was the scariest thing for my kids! Bobby got to us quick and got us out of that dangerous situation. He was kind and respectful. We will only be calling action for towing services/ roadside issues.
September 2024
I had a flat tire and the tow trucker guy who helped me was so nice and friendly he made my day as I was crying because I had family I just buried and to have a flat tire was what more could happened. I’m glad he came and helped me
September 2024
My tow truck driver Mario was friendly, knowledgeable and professional. Great customer service!