American Fleet Maintenance is known for its excellent customer service and professionalism. Customers appreciate the staff's dedication, with one mentioning how they were kept informed during a month-long repair after hitting a deer. The shop is highly recommended for alignments and repairs, featuring honest and knowledgeable employees. Even when an issue recurred after a repair, the team promptly covered the costs at another shop, showcasing their commitment to customer satisfaction. Many consider it the best option in the Rochester area, offering competitive prices and reliable service.
These guys are my go to when I need work in NY. They surpassed the quote I got from STS in Syracuse and half the time it would have been. Outstanding service! Gary and Patrick did an amazing job.
December 2024
Been coming here for years of honest professional service of my trucks
December 2024
I can begin to express the great customer service received from this place. David went over & beyond to assist. After hitting a deer in the middle of nowhere. I'm from Baltimore. They had my Sprinter from over a month and kept me in the loop. Much appreciated.
