Aspen Dental in Rochester, NY, is noted for providing comprehensive and affordable dental services. Multiple reviews highlight the office's ability to accommodate emergency appointments quickly, often within the same day or even within 30 minutes. Patients describe the staff as very pleasant, nice, and wonderful, with specific praise for the assistant office manager and lab technician for their helpful and rapid actions. The equipment is described as state of the art, representing a drastic upgrade from other offices. Many patients, including those who were initially scared or had negative experiences elsewhere, express that this is the best dentist office they have ever been to and highly recommend it. The practice successfully handles urgent situations, such as infected teeth and broken dentures, with efficiency and care, leaving patients as forever fans.
Very friendly staff from front receptionists. Ellie as well she was so helpful filling out everything and explaining the whole process and informed me of how to get it done . Verryyyyyyy happy with costumer service. Great staff thank you all and for being compassionate and caring when I was in pain and discomfort. Thank... read full comment
June 2026
Each member of the team was very friendly and explained the process. I have not started my procedure yet I postponed the procedure until may 11, 2026.
June 2026
Everyone was very friendly and kind. This was my very first time at Aspen Dental with my new plan Humana. I was very satisfied with my dental images and cleaning. Keep up the good work Everyone. Thank you