AT&T Store in Rochester offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. They provide flexible prepaid phone plans with no annual contract or credit check, as well as unlimited data plans with nationwide 5G service. Customers have praised the store's exceptional customer service, with staff members like DJ, Josie, and the store manager being described as professional, patient, knowledgeable, and helpful in resolving various issues. Clients have had positive experiences, including getting assistance with phone setup and finding the best options for their needs without pressure. The store is known for making the process of updating or changing phones and carriers easy and convenient for its customers.
very enjoyable quick service no waiting around fast efficient service will be back soon
November 2025
5 Stars just because Nick and Johnathan were so good to work with.
November 2025
Ebony was amazing and treated me good I loved the new manger in the store she was great and the reps working were very helpful and engaged as well a great store to work with helped me lower my bill and do a upgrade thank you guys for ur awesome work