AT&T Store in Rochester offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. They provide flexible prepaid phone plans with no annual contract or credit check, as well as unlimited data plans with nationwide 5G service. Customers have praised the store's exceptional customer service, with staff members like DJ, Josie, and the store manager being described as professional, patient, knowledgeable, and helpful in resolving various issues. Clients have had positive experiences, including getting assistance with phone setup and finding the best options for their needs without pressure. The store is known for making the process of updating or changing phones and carriers easy and convenient for its customers.
DJ helped me with purchase of my Pro Max and all the details of my account. She explained everything and took the patience to make sure I understood all of it.
March 2025
We had an awesome experience with DJ. SHE was so patient and kind!
March 2025
The manager was great. It was very busy and she was able to help me quickly as well as the others in the store.
