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“Tyler Potocki was very helpful, understanding, and an amazing person to go to when searching for a car. He went through the process of everything from start to end.”
“Out of all of the Honda’s I’ve been to, IDE Honda in Penfield genuinely is the best and most efficient! Everyone is always so warm and welcoming and genuinely cares, especially Yousef Abusbeih and Jim Milella with whom I had the pleasure of working with for my last visit. The environment is upbeat, positive, and the staff genuinely strives (and succeeds!!) to make customers happy and cared for! The waiting area is also very nice and very clean, which is a great plus! They are very efficient but thorough, IDE Honda in Penfield will always be my first choice! Thank you again Yousef and Jim as well as all of your staff!”
8AM - 8:30PM
17 Lake Ave, Rochester
Auto Repair
“Here’s to Mr. Aaron and his amazing crew at Cole Muffler on Lake Ave in Rochester New York! They went above and literally beyond my expectations and not only did they fix my issue! I was thrilled to know I am now a lifelong customer and will
ALWAYS BE HERE!!”
“Stopped in quick to look around and was greeted by Tom. He was not pushy, open to help us find what fit what we were looking for and we got to leave with a great car. I can’t speak for how it is after the sale yet but I would update with any issues. I highly recommend this place and Tom.”
“Pedro Ortiz was the service technician assigned to me and he arrived very quickly. He communicated with me before arriving, was friendly, personable, and caring. I was grateful for the excellent customer experience he provided. After getting my car up on the bed, he was kind enough to offer to drop me off at the car rental. And he texted me a photo of my car at the repair shop, after dropping it off, for my peace of mind. Thank you!”
7:30AM - 5:30PM
4401 Lake Ave, Rochester
Auto Repair
“The day I dropped my truck off to be repaired. I was met by the friendliest customer service raps. As the process went through for my trucks repairs my customer service rap. Handling my case called me once if not twice every week. While my truck was in the shop to let me know where it was in the process, and when I would be able to pick it up. I will go back to this shop and I highly recommend it to my friends and family.”
“It was an excellent experience working with Bradley. Not high pressure at all, was very knowledgeable about the product and just overall great to work with. Would highly recommend him to anyone looking for an Acura”
“Vesa's is always great! Awesome at communicating, and I know they will give me a fair price and excellent service. I always feel solid knowing they are taking care of my car.”
“sierra was great to work with. I hated going to the car dealership to haggle but not at Volvo and working with Sierra. It was wonderful. The entire buying process was less than an hour . The car is great. Sierra is great”
“Great atmosphere with excellent staff, Had my car in and out with 6 working hours between two days. After dropping it off late one night was running by noon the next”
“This was my very first service with Ralph and it was the best experience I’ve had with any vehicle I’ve ever owned. Steve was great with checking me in, explained everything before I could even have considered it a question. It was a positive experience from when I arrived to when I checked out with the cashier.”
7:30AM - 7PM
800 Panorama Trail S #100, Rochester
Auto Repair
“From the first step into the sales floor, Johnn G, Patrick and David were amazing to work with. From being to end of signing the paperwork for my new car. Highly recommend Kia East Rochester”
7:30AM - 5PM
1599 Long Pond Rd, Rochester
Auto Repair
“It's hard to believe there still exist an auto repair shop that believes in treating a customer fairly and with respect. I can't say enough about my experience yesterday getting my muffler replaced on my 2002 Ram 1500. every person I came in contact with was friendly, straight forward and professional. I just wish they were closer to my home but well worth the 35 minute drive. Fair price...check, friendly people...check, professional service...check, satisfied customer...check.”
“Needed to get my rotors and brake pads replaced. They were able to start on it right away. Told me exactly what I needed and were up front with the cost of the service. Would recommend to anyone that needs brakes replaced.”
“As always, hands down, the best customer service, the best buying experience. Jason St John is the absolute best as well as the business office. Added a beautiful GLS450 to our family fleet in record time for us to safely take it on vacation. We love MB of Rochester.”
“Huge thank you to Scott and Matt! I would highly recommend Browncroft Garage. Both Scott and Matt were friendly, knowledgeable and professional. They took the time to answer all of my questions and address all my concerns. I truly appreciated their detailed assessment of my car, transparency and fixing the issues at hand. Amazing customer service and work!”
“Bmw is the best! I am on my forth one!
Management at Bmw of Rochester, from the General Manager, to the Service Manager Doug, Pete the finance manager! They have all been so accommodating and always go above and beyond to keep their loyal customers happy as well as new!
Many companies try to bait the new customers in for a sale, but here they take care of their existing ones even 4 cars later!
HIGHLY RECOMMENDED!!!”
“I received a call from Tom Reynolds inquiring about any interest I may have in trading in my current Trax for a new updated model. I declined the offer. He was understanding, not "pushy" and offered his assistance in the future should I/we ever need it. Hearing the honesty and respect in his voice I decided to proceed and inform Tom that my husband may be interested and had been looking at the Chevy Colorado with the Crew cab but I wasn't certain if he was ready to purchase at this time. Again, Tom offered his services, without being "pushy", whenever he was ready. I discussed it with my husband. We gave little notice that we were on our way to the dealership and yet Tom still was honest, respectful and helpful; treating us as if we were his only clients in the dealership. We started the buying process looking at one truck but over the weekend we found another which peaked our interest even more. Tom went out of his way to get us that truck to take a look at and had another waiting just in case we needed more options. Tom Reynolds is a great salesperson who treated us with respect and not just another sale. It took less than a week from that phone call from Tom to having a new truck in our driveway. Thank you Tom and West Herr of Rochester.”
“I had the best buying experience. My sales representative, Dan Bresnan, was the best and no pressure. Thanks to Dan I am driving a 2025 Honda HRV and just love it.”
“My rear brakes went bad over the weekend and I reached out to them on a Sunday night. Julie was fast in responding even after hours and was able to get me in the next morning. I also got $40 off the brakes service which goes a long way during these times. This shop is family oriented and I could not be more happy to trust them with my family's vehicles.”
“I rarely leave feedback but Morris Automotive provided such exceptional service that I'm happy to leave a review. They were quick with getting my student daughters car in and repaired. Great communication, great service, and a level of honesty that is rare 8n the repair industry. As an out-of-town dad, it's a good feeling that there's is a quality shop nearby for our needs. A+++++++”
“My Boyfriend was able to pull, find the replacement car battery that he needed, swapped them out in parking lot. Staff there were more than helpful, and knowledgeable. Kind establishment. I highly recommend using them.”
“I have been to many dealerships over my many years and can say with out a doubt that this has been the best experience I have had ever. Great technology to keep me up to date and to get repairs going right away, customer service way amazing but best part was the shuttle most dealerships have done away with the shuttle service but I can tell you that this service should be at every dealership it just a great way to show how much you value the customer and their overall experience.”
7:30AM - 5:30PM
686 S Clinton Ave, Rochester
Auto Repair
“I’ve been going to Schrader’s Garage for years and wouldn’t go anywhere else. I highly recommend them for excellent service and great prices. This is a family owned business and the staff are friendly, honest, and knowledgeable. As long as I reside in this area, I’ll be a loyal customer!”
“I had never used Gearhead Automotive before but their business was recommended to me. When I had a sudden problem with my van, they were immediately responsive and willing to look at it the next day. They were quick to diagnose the issue, responsive, communicated well with a very fair quote and my van was ready in a timely manner. I would recommend their business to anyone who is looking for an honest and reliable mechanic. Thank you Travis!! I will definitely be back for future needs.”
8AM - 5:30PM
90 Mt Hope Ave, Rochester
Auto Repair
“Honorable mechanics—what I once thought was an oxymoron, has become truth in Dave and his partner. I had taken my Dodge Charger (that continued losing power while driving) to three (3) other mechanics, including two (2) dealerships, all of whom charged $250 for a 1hr diagnosis. $1k later, no one could figure it out nor did they wish to. Dave was kind, professional and honest. While the weeks rolled by that Dave had my car, he never wavered in his tone of politeness and professionalism in attempting to address the issue that he had never come across. My car had been out of commission for the majority of the summer and fall and Dave worked on my car’s mysterious symptoms between regular scheduled jobs he had in order to get me back on the road. Each week I called, he was honest in his report of what had been done and what continued to bewilder him. Nevertheless my car worked for that week, but it may be time for another and if my next car should have any trouble, I will be sure to bring it to D&B Auto as I appreciated the patience and care he gave myself and my vehicle.”
7:30AM - 5:30PM
100 Winton Rd N, Rochester
Auto Repair
“Beloved car totaled (not my fault).
Vogels/Adam expedited the estimate. BIG HELP!.
Wellington also very kind and helpful.
Both very appreciated during this difficult time.
Thank you Vogels”
“Service was done quickly and accurately. Dave, the owner, very pleasant and nice. He knows his stuff.
I highly recommend ROC auto! Our whole family goes there!”
“Amazingly easy and quick! Drove my car in and sat in their nice waiting area and worked on my laptop while I waited. All done in less than an hour. Very friendly and knowledgeable!”
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“As a deaf customer - The sales manager Vince Bovenzi was very helpful and made me feel at ease. He took the time to explain things clearly to me. Jared the business manager was also very helpful in explaining the paperwork to me. The entire experience was a wonderful one. Thanks and I’m glad to be part of the Subaru family!”