Temstad Automotive Services Inc. is a long-established, family-owned auto repair garage on Upper Monroe Ave in Rochester, New York, known for its great reputation. Customers consistently report excellent service from professional, polite, and helpful staff who provide personalized attention. Reviews highlight that the team is knowledgeable, passionate, and transparent, clearly explaining technical issues in an easy-to-understand way. They are recognized for honest and fair treatment, with a focus on customer service over their bottom line. The business is praised for quality work at a fair price, completing repairs quickly and in a timely fashion. Many note the shop's ability to get vehicles in fast, often the same day, for diagnostics and service. Experiences range from simple fixes to major work like transmission replacements, with all jobs handled professionally. Customers appreciate the upfront communication about policies and costs, and note instances where fees were waived for simple solutions. This trustworthy and caring approach creates wonderful experiences, earning the shop strong recommendations and lifelong customers from Rochester and surrounding areas.
Great place, can usually get you in fast, family owned and local, and super friendly. Temstad has promptly gotten me in and out same day multiple times. Owners are kind and friendly. Business offers Klarna and other financing services which was a lifesaver. Couldn’t recommend more.
February 2026
The place to go. Very honest and will tell you like it is with your car. Never had a problem with their work and fair priced...Sometimes our cars are just old and a piece of crap and we have to deal with it.
February 2026
I’ve been going here for about 10 years. They are always honest and work to find me the best deals and are great communicators.