AutoZone Auto Parts in Rochester, NY is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have praised the store's excellent customer service, with associates like Sebastian P. and Sue demonstrating exceptional courtesy, kindness, and knowledge. Sue, the store manager, has been particularly helpful, going above and beyond to assist customers, such as confirming the right part and even offering to replace a headlight bulb. Customers have also highlighted the store's frequent sales and the comfort of the bathroom facilities. Overall, AutoZone Chili Ave in Rochester, NY is a highly recommended destination for auto parts and accessories, with a team of dedicated and knowledgeable associates committed to providing outstanding service.
I shop here frequently. Needed a part ordered and Trey got it overnight for me. He was super helpful finding another part for my car in the help section too! Great guy! Good addition to your store!
September 2025
Great place very friendly!! Jon B went the extra mile to help! Very thankful for him
May 2025
I just bought windshield wipers for my car, and the salesperson, Sue, went above and beyond for me. She walked out to my car first to check something to make sure I bought the right wipers. Then she gladly changed them for me when I asked. She was very friendly and knowledgeable. Thank you, Sue!
