Avis Car Rental
Car RentalHours:
1200 Brooks Avenue, Rochester NY 14624 Hours
About Avis Car Rental
Avis Car Rental Rochester operates one of the world's best-known car rental brands. Customers report a wonderful experience, with a fast booking process and very easy service. The staff are described as professional, friendly, kind, and amazing, with great customer service at the physical location. Employees move customers quickly. The vehicles provided are noted to be clean, reliable, and well-maintained. Specific reviews mention new trucks, cars with new tires, and brand-new cars with low mileage. Good cars and good rates are highlighted. While phone customer service is criticized as poor, the people on the ground floor are consistently praised. Many customers express gratitude and state they will use Avis in the future, recommending it to others.
Most Recent Reviews
August 2026
Impeccable customer service. Sam took care of me today and I will definitely be a returning customer.
July 2026
Convenient since Budget counter was closed by time we arrived. One suggestion... you should clean your cars of the marijuana smell of the previous renter or worker before you rent it again. My jacket now smells like it now and it is very pronounced in the car.
June 2026
Awesome employees! Very Helpful! Would recommend 10/10!
More Comments(246)
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