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February 2024
I have been trying for months via phone and email to get them to correct a clerical error - one that shows the wrong start date for a new dependent. No call or email back. Maybe they can find the time to respond here! Help us resolve this please!
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January 2024
This company can never get its stuff together. At the beginning of every year, they take forever processing claims, and you can never get through to them on the phone because everyone else is trying to get in contact with them. Ridiculous.
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January 2024
This is absolutely the worst vendor for benefits. I ordered a card a month ago, and I have not received it. Customer Service agents are rude, unprofessional, and take no ownership. The hold time are great and no one has any answers.
