I love Best Buy as a whole. I have ordered in store and online. It is always easy to make a return. However, they are always short staffed, and it takes a minute before you can find someone to help you...
March 2025
Severely understaffed. We were never even acknowledged by the four workers we saw. A nice lady helped us after we waited nearly 25 minutes for other workers. Some of the employees also weren’t in uniform, so I can’t even give the lady credit for helping us without knowing her name.
January 2025
Half of the employees have their uniforms under their jackets or sweaters, making it difficult to tell where the workers are. I also had to wait for a consultant for over 20 minutes.
