DHL Express ServicePoint
Shipping CentersHours:
650 Airport Way, Rochester NY 14624 Hours
About DHL Express ServicePoint
DHL Express ServicePoint at the Greater Rochester International Airport in Rochester provides reliable international shipping services and next-day delivery for both personal and business needs. The staff, including notable team members like Jose, Ken, Melissa, Ryan, Fahed, and Kevin, are highly praised for their helpfulness, patience, and professionalism. Customers have shared positive experiences, highlighting the team's willingness to assist with complicated situations and ensure packages are sent successfully. While there were some concerns regarding delivery attempts, the staff's support made a significant difference for many. Overall, DHL Express ServicePoint is recognized for its excellent customer service and commitment to helping clients navigate their shipping needs. Visitors are encouraged to explore the store for more information and promotional offers.
Most Recent Reviews
November 2025
Jose was the most helpful person. I was stressed trying to send a care package across seas, and he helped me through every step of the way. I recommend going through DHL and if you ever encounter Jose he is so polite and helpful and you will leave with a smile on your face!
November 2025
Fahed was so friendly and helpful good service best ever thank you fahed
November 2025
Two words when it comes to Jose's customer service...HE ROCKS !!!
More Comments(112)
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