The UPS Store in Rochester offers expert packing, shipping, printing, and mailbox services. It is locally owned and operated. Reviews note the staff are awesome, very sweet, professional, and kind. Employees frequently go above and beyond, showing great patience and thoroughness with every customer. They are helpful and take their time to assist, even with new processes like QR code returns. While one location can be understaffed, the service is consistently described as good and very professional. The team's kindness and patience do not go unnoticed by customers.
