Bob Johnson Kia, located in Rochester, is dedicated to providing a clear and simple car-buying experience for customers seeking both new and used Kia models. The dealership is committed to top-notch customer service, ensuring that buyers are well-informed throughout the purchasing process. Many reviews highlight the helpfulness of the staff, including sales representatives who guide customers through options and keep them updated on their orders. Customers appreciate the smooth transactions, with one noting it as the easiest auto purchase in 25 years. The service team is also recognized for their prompt responses to issues, with quick follow-ups to address concerns after the sale. Reviewers mention the friendliness and attentiveness of the staff, who work hard to meet individual needs. Whether it’s a trade-in or a new purchase, Bob Johnson Kia strives to make the experience enjoyable and satisfying. Many customers express their willingness to return for future purchases, recommending the dealership for its reliable service and support. Overall, Bob Johnson Kia is praised for its commitment to customer satisfaction and its ability to exceed expectations in the automotive buying experience.
Chelsea was easy to work with and made the car buying process as painless as possible. I definitely recommend going to see her if you need a new vehicle. I didn't feel pressured or uncomfortable either!!
August 2026
Chelsea Contino was very attentive to our every need and want. She went above and beyond her duties to help make our experience very stress free. I would recommend anyone to buy a car at Bob Johnson’s. And ask for Chelsea or Felicia to help you with your car buying experience.
August 2026
I worked with Scott and Allen to get me in my new Telluride and they were both amazing and beyond helpful! Everything was extremely smooth and an easy process! I will definitely be coming back here for all future purchases. Highly recommend!!
