Fetzner Collision, Inc. has proudly served the Rochester community since 1948, offering reliable and high-quality auto-body repair services. Customers consistently praise the knowledgeable, helpful, and kind staff who go above and beyond to ensure a positive experience. The reviews highlight Fetzner Collision's exceptional customer service, with the team working diligently to handle insurance claims and provide clear communication throughout the repair process. Customers appreciate the team's patience, attention to detail, and the exceptional quality of the completed repairs, often remarking that their vehicles look "brand new" upon pickup. As an authorized Tesla repair shop, Fetzner Collision has earned a reputation for its expertise in handling complex repairs for Tesla vehicles. Customers commend the team's professionalism, cleanliness, and organization, noting that the repair experience was worth the drive, even for those living over an hour away. Overall, Fetzner Collision's long-standing commitment to excellence, coupled with its exceptional customer service and attention to detail, make it a trusted choice for auto-body repair in the Rochester area.
Working with Fetzner Collision was a totally surreal experience. From day one, the entire staff was knowledgeable, helpful, kind, and supportive. They really go above and beyond to do right by their customers. I will never go to another collision shop again. Fetzner might be more expensive, but it is worth every penny.
August 2024
Overall great experience with this place, communication was clear and the quality of the job was done well. Would recommend to any Tesla vehicle owners.
August 2024
The place to take your Tesla in the rochester area. Great work! They worked with my insurance conpany flawlessly.
