Gibbs Street Self Storage is noted as a great location for storage units and U-Haul rentals, with many calling it the best location for those living downtown Rochester. The facility is well-maintained and secure, with access limited to employees and clients. Climate conditions are kept in the storage units. Customers report excellent and kind customer service, with management described as good and professional. The process is quick and easy for check-in and out, even during emergencies. Service is seamless with accurate directions, though the one-way street location can be confusing for out-of-town people. There are no billing or scheduling errors, and the facility offers 24/7 U-Haul drop-off. The positive energy and courtesy make it a highly recommended choice.
This is a great location for both storage units and Uhaul rentals. Everything is well maintained, the management is good, and they never made any billing or scheduling errors unlike many places do. Easy check in and out, secure access and never too busy.
March 2024
Been here twice; excellent customer service and 24/7 uhaul drop off. Location is on a one-way street; Google maps directions are accurate but can be confusing to out of town people.
December 2023
Joyce is the kindest person to work with at this UHAUL location! She’s made multiple trips to Uhaul super seamless and brightened our day. I highly recommend!
