Griff's Auto Service, Inc. is a trusted family-owned business serving northwest New York near Rochester, NY, for over 30 years. They are a AAA®-approved auto repair and towing facility, holding an A+ rating from the Better Business Bureau® and receiving the AAA Top Shop award for the past decade. The company offers 24/7 towing and auto repair services for all makes and models, ensuring emergency assistance whenever needed. Customers praise their quick, professional response, and reasonable prices. Technicians are certified by the National Institute for Automotive Service Excellence, providing high-quality and reliable service. Reviews highlight their helpful staff, patience, and willingness to go above and beyond—such as helping with battery issues, towing in difficult situations, and assisting even when unsure if they can help. Griff’s team is appreciated for their efficiency, professionalism, and care, even in cold weather. Overall, Griff’s Auto Service is known for dependable roadside assistance, timely service, and a friendly approach, making them a highly recommended choice for auto repairs and towing needs.
Dakota and Matt were excellent. Due to the location, Dakota stayed with us to make sure we were safe. As soon as Matt pulled up, they worked together quickly to get the car towed. Very caring gentlemen.
May 2026
5 stars for driver Nathanael Wilkins. Found a lost item and retuned. Great guy and service
May 2026
Griffs went above and beyond to help us out in a tough spot due to medical issues and transported our vehicle almost 100 miles. Can not say enough good things. Thank you for all your help and taking over the situation to get it resolved for us.
