Health Insurance in Rochester, NY

“Well it's that time of year again, your mailbox is overloaded, and your phone is ringing off the wall. The Health Insurance, Medicare race is on. And it sometimes becomes over whelming. And then the point in time when you automatically go on Medicare. And it can become quite confusing to the average person. I've been at this point now a few years (On Medicare) and was pleased with coverage with Medicare Excellus. However last year I met a Licensed Medicare Agent by the name of Ellen Ortega. She works at Maust and Leone here in Rochester. I sat down with Miss Ortega a few times and she reviewed my Medicare coverage and pointed out some additional coverage I was entitled to. She looked at dental, hearing and vision, and got me some additional coverage. This was a great help to me. Meeting Miss Ortega was a great benefit to me. She is highly skilled and trained in this field. She knows the medical insurance business inside and out. Anyone who is approaching the Medicare age I strongly advise you to review your policy and if you feel you're not getting the best coverage call Miss Ortega. It was a great benefit for me.”

“I had the most pleasant conversation with a Melissa Likens . Rarely can one say that about a customer service agent. She tolerated cats racing through the home, children with orange potato crisps running underfoot, and searching for an ink pen in an in progress renovated house. Extremely kind, funny, knowledgable, and clear spoken. I have always had quite an acceptable relationship with excellus as an insurance company to be fair the company is in Pennsylvania and she was in Colorado, but that made her no less aware of hospitals and beneficial information in my area .?”