Jamestown Mattress Co. is a family-owned, independent mattress manufacturer located in Rochester, Western New York. They produce high-quality mattresses directly in their factory, offering customers significant savings—up to 50%—by cutting out middlemen and markup. The store features a wide selection of mattresses, including custom sizes for RVs, boats, and antique beds, as well as standard options. Customers appreciate their straightforward and honest service, with no pressure sales tactics or confusing deals. The staff, including Jason and Matt, are known for providing clear advice and timely, respectful delivery. Many reviews highlight the efficient delivery process, often within a one-hour window, and the ability to set up mattresses quickly and carefully. Customers report being very satisfied with the quality and comfort of their purchases, with some noting they have bought multiple mattresses from Jamestown Mattress Co. over the years. Overall, the store offers a pleasant shopping experience, emphasizing local manufacturing, quality products, and genuine customer support.
He was extremely helpful and professional. He helped us pick the perfect Mattress for my husband and myself. We are so happy with all our purchases from Jamestown.
May 2026
Exceptional service. Loved testing mattress without pressure sales. Well done.
January 2026
Jason was great at explaining the different mattresses and firmness Delivery , setup and mattress removal people were clean, polite and professional Getting a great night's sleep with our new mattress. Would highly recommend jamestown mattress.
