Extra Space Storage, located at 1270 Jefferson Rd in Rochester, NY, offers a reliable and convenient solution for all storage needs. The facility features a large selection of storage units, including climate-controlled options, drive-up access, and parking spaces. Customers appreciate the cleanliness, exceptional security, and 24/7 accessibility. The helpful staff, including a resident manager, is noted for their outstanding customer service, making the process of renting a unit smooth and hassle-free. Reviews highlight the professionalism and knowledge of the team, particularly in assisting customers with their specific storage requirements. Although some minor issues were reported, the staff quickly addressed concerns, ensuring a positive experience. With a commitment to excellence, Extra Space Storage is a recommended choice for anyone in need of storage solutions.
Amazing customer service, very helpful. A clean facilities Truly a perefect place for any small or large storage needs.
August 2025
Got a storage the same day I needed one, bought online and when I went there two hours later everything was set up and all good, the manager is great, super nice. Overall good experience. The 24/7 access units are convenient too
August 2025
Excellent customer service coupled with a streamlined online/app driven operation. Storage was clean, safe, climate controlled and accessible 24/7. Move out was a snap! Will definitely do business again if the need for storage arises again!
