Lowe's Home Improvement is a go-to destination for all your home improvement needs in the Rochester, NY area. With a great selection of gardening supplies, appliances, paint, and patio furniture, this local Lowe's store has you covered. The employees are described as very friendly and helpful, though the store's return policies have been noted as somewhat strict. While the store is praised for its cleanliness and organization, there have been some issues with product availability and delivery/installation services. Customers have shared mixed experiences with Lowe's, noting problems with oven deliveries and installations, as well as challenges with picking up third-party water heaters. However, the store is still considered one of the best Lowe's locations in the area, despite room for improvement in employee training and handling of certain services. Overall, Lowe's Home Improvement in Rochester, NY provides a wide range of home improvement products and services, with a generally positive customer experience, though some areas could use further attention and refinement.
The only harder than finding quality merchandise is finding someone to help. Forget finding an open checkout either . Overall I would Sy why bother and go to a real hardware store !
January 2025
Lowe's always appears cleaner than it's rival which is why I prefer to shop here. Also, my one big ticket item I was looking for was cheaper here and they had inventory. Kudos!
January 2025
Great big box store in terms of selection compared to their competition in the orange box. But that said some of the return policies have been come draconian in nature look the word up it's not good!
