Mavis Discount Tire is a trusted auto service provider known for its friendly and helpful staff. Customers appreciate the courteous and respectful service they receive, especially from staff members like Duran, who is described as polite, professional, and attentive. Many reviews highlight how Duran and other team members make stressful situations, such as tire punctures or emergencies, much easier by staying late and providing quick, quality service. The staff is praised for their ability to explain services clearly and for their positive energy, making customers feel valued and well taken care of. Mavis offers a wide selection of brand-name tires, including passenger, performance, light truck, SUV/CUV, and winter tires, all backed by a price match guarantee. In addition to tires, the business provides various automotive services like brakes, alignments, suspension, shocks, struts, oil changes, battery replacement, and exhaust work. Customers consistently mention their satisfaction with the overall service, trust in the staff, and willingness to return or recommend Mavis to family and friends. The store in Rochester, NY, is recognized for its excellent customer care and reliable automotive solutions.
Jose Really Showed great customer service today Helping me with my SUV. I highly recommend you taking your vehicle here every time !! Just ask for jose or any of his team and they will have you in and out in no time. Thanks so much again !
June 2024
That guy Duran you have up there is a super star he’s super polite. for the people and made sure I understood every part of my service. 100/10 I’ll be back soon made such a stressful moment into something great.
June 2024
I had a screw in my tire they helped me out right away. The gentleman who worked on my tire was very kind, respectful with me!! Very much appreciate him!!