Metro by T-Mobile provides excellent customer service and technical support, according to the reviews. Customers have praised the friendly and efficient staff, particularly Abdul, who was able to resolve issues quickly and effectively. The reviews highlight the store's ability to handle phone setup and transfers with ease, even when other locations were unable to assist. Customers appreciate the low prices and the overall positive experience they have had at Metro by T-Mobile. The business is described as a reliable and customer-focused provider, with knowledgeable and courteous employees who go above and beyond to ensure customer satisfaction.
Abdul is a very knowledgeable expert with the phone. He fixed my phone when no one else was able to. He is very polite and curteous with the customers and always willing to help without any frustration. Eric is also helpful and curteous as well. Abdul can never leave the 3759 Dewey Ave store. He is too valueable at this... read full comment
June 2025
A woman named Duanne helped me. She was wonderful. Understanding, helpful, and efficient (Name likely spelled incorrectly)
August 2023
I went with a phone that I had so I could transfer from my old phone. The girls knew but did everything that was needed with ease. I paid a very low price for the process.