West Herr Chevrolet of Rochester, located in Rochester, NY, is a highly regarded dealership known for its extensive selection of new and used Chevrolet vehicles. Customers frequently praise the exceptional customer service provided by the staff, particularly noting the helpfulness and professionalism of sales personnel like Mike Tyson and Lenard. Many reviews highlight the seamless car buying experience, emphasizing fair deals on both purchases and trade-ins. The dealership is committed to ensuring customer satisfaction, with a Finance Center that offers competitive financing options and a Service Center dedicated to reliable maintenance and repairs. Clients appreciate the proactive communication during the buying process, as well as the staff's ability to address any issues promptly, such as discrepancies in pricing. Overall, West Herr Chevrolet of Rochester is recommended for anyone seeking a hassle-free car buying experience, marked by attentive service and a friendly atmosphere.
I cannot say enough about how amazing the staff was, and Sure they are trying to sell a product, but they cared on a different level than most. The truck was exactly what I was looking for. I enjoyed the ride home!!!
January 2026
Leonard Miller helped me to get a new Silverado 1500 .. .he is Very knowledgeable and professional . I had excellent experience at westherr . Thank you .
January 2026
If you want to be treated great buying a car you want to see Mayda at West Herr Chevy. I have been to different places over the years and plan to go back because of the great customer service. Mayda listened to what we wanted and my wife and I both said we will go to her in the future now.