Lewis General Tires is a locally owned and operated automotive service center founded in 1919. They are the oldest General Tire dealer in the world and have been at their 3870 West Henrietta Rd. location in Rochester, NY for the last 44 years. Customers praise the friendly and accommodating staff, who treat them like family. The service advisors, such as John, are described as very nice and helpful, providing decent prices and ensuring a smooth and pleasant experience, even for customers in stressful situations. Reviewers appreciate the transparency and thoroughness of the mechanics, who identify all issues and explain them clearly. They also note the quick service, comfortable waiting area, and unbeatable prices. Overall, customers highly recommend Lewis General Tires, stating that the staff cares about them and that the service is impeccable.
Always a positive experience. Needed snow tires so stopped by for advice. John went above and beyond to help me. Located the tires and fit me into the schedule before I had to go out of town. Always honest, helpful and professional service. I would never trust any other shop!!!
November 2025
Ive taken my truck here twice, both times amazing service and great turnaround
October 2025
Very good. Please.They take care of you like your family.They follow through.I recommend this place.They're awesome
