Pep Boys Auto Service & Tire Shop, located at 1375 Marketplace Dr in Rochester, NY, is a trusted destination for tire services and auto care. With over 100 years of experience, the shop offers expert same-day services for new tires, tire repair, and tire replacement, making sure customers stay safely on the road. The team provides comprehensive auto repair and maintenance, including oil changes, brake repairs, battery replacements, and vehicle inspections. They also service hybrid and electric vehicles, showing their versatility and expertise. Customers praise Pep Boys for its efficient, honest, and friendly service. Many mention how appointments are easy to book, and work is completed quickly and on time, often with no surprises. The staff members are described as friendly and professional, taking time to explain repairs and offering valuable advice. Some reviews highlight the shop’s willingness to go above and beyond, such as testing at no charge and quickly fixing issues like headlight problems. Customers appreciate the affordability, promptness, and quality of service, especially when needing urgent tire replacements or inspections. Overall, Pep Boys is recognized as a reliable, professional, and customer-oriented auto shop that provides trusted service for all vehicle needs.
Got me in and out quick. Great service, great people.
March 2026
Thank you for being able to easily solve my car problem.
February 2026
They broke off the positive terminal cover for my battery. It is not that big of a deal, as it isn’t really necessary. But they didn’t tell me and left the broken piece upside down on top of the battery! I only saw it because I lifted the hood of my car to look at the battery before I left.
