Pep Boys Auto Service & Tire Shop, located at 1375 Marketplace Dr in Rochester, NY, is a trusted destination for tire services and auto care. With over 100 years of experience, the shop offers expert same-day services for new tires, tire repair, and tire replacement, making sure customers stay safely on the road. The team provides comprehensive auto repair and maintenance, including oil changes, brake repairs, battery replacements, and vehicle inspections. They also service hybrid and electric vehicles, showing their versatility and expertise. Customers praise Pep Boys for its efficient, honest, and friendly service. Many mention how appointments are easy to book, and work is completed quickly and on time, often with no surprises. The staff members are described as friendly and professional, taking time to explain repairs and offering valuable advice. Some reviews highlight the shop’s willingness to go above and beyond, such as testing at no charge and quickly fixing issues like headlight problems. Customers appreciate the affordability, promptness, and quality of service, especially when needing urgent tire replacements or inspections. Overall, Pep Boys is recognized as a reliable, professional, and customer-oriented auto shop that provides trusted service for all vehicle needs.
Fair place. I went in for a tire slow leak. Even with only 1 tech available, they still squeezed me in. We figured out it was a simple fix. Worth the wait & honest techs are hard to come by. I'll definitely come back.
March 2025
The guy’s over there did testing At no charge that I didn’t even ask for and found other things that I should address to optimize my driving experience—the work was done exceedingly and fast and I was in and out the same day
March 2025
Prompt, professional and honest service. Very friendly.
