Redi Imports Downtown is a full-service auto repair shop in Rochester, NY, servicing all makes and models. They specialize in alignments, tires, brakes, suspension, aftermarket part installation, and high-end wheel mounting and balancing. Customers describe a great team that provides great service, great customer service, and great pricing. They are noted for getting work done quick and helping out more than necessary, creating a trusted, go-to shop for many. The shop is praised for its personal touch and clear communication, both before drop-off and during repairs. Staff are patient and take time to explain details, ensuring customers are informed. They handle a wide range of vehicles, from older imports to specific models like a Type R or a VW Touareg TDI, with work performed correctly. Their service makes customers plan on returning for all future work, building a positive and reliable experience.
Fantastic service, was able to see my car on short notice. Really knowledgeable about my Audi and was able to walk me through what was going on. Will go back
August 2025
Great service and great customer service and great pricing . Do you want to make your older import great again then Redi imports is the shop to do it.
September 2024
Friendly staff and reasonable pricing, would definitely recommend!
