Redi Imports Downtown is a full-service auto repair shop in Rochester, NY, servicing all makes and models. They specialize in alignments, tires, brakes, suspension, aftermarket part installation, and high-end wheel mounting and balancing. Customers describe a great team that provides great service, great customer service, and great pricing. They are noted for getting work done quick and helping out more than necessary, creating a trusted, go-to shop for many. The shop is praised for its personal touch and clear communication, both before drop-off and during repairs. Staff are patient and take time to explain details, ensuring customers are informed. They handle a wide range of vehicles, from older imports to specific models like a Type R or a VW Touareg TDI, with work performed correctly. Their service makes customers plan on returning for all future work, building a positive and reliable experience.
Great service! The staff was knowledgeable,professional, and took the time to explain the work that needed to be done.My vehicle was serviced properly and everything was handled in a timely manner. I appreciate the quality of the work and honest service.I would definitely recommend to anyone looking for reliable automotive... read full comment
August 2026
Great place. GOOD PEOPLE. Way better than going to a dealership. I will definitely be bringing my car back here - Anthony Lodico
July 2026
Absolutely amazing and thorough service. The ongoing communication, attention to detail and expertise far outshines both the dealership and the competition, definitely recommend!
