The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address, processing and delivering 47 percent of the world's mail. With over 30,000 retail locations, USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. This particular USPS location at 1614 Penfield Rd is highly regarded by customers. The service is described as "tops" among local post offices, with packages scanned and on their way quickly, making customers happy. The staff is praised for their helpfulness, making it "easy as could be" to handle multiple tasks. While there have been some isolated issues with mail carriers in the past, the overall service from this office has been great, with the manager even going out of their way to assist customers with oversized packages.
Honestly of all local post offices in my area this one is tops. From someone who sells a lot online, seems like literally within an hour or so after I drop a package off in their package drop its scanned and on their way. Makes my customers happy to see its been shipped quickly and I look like a hero.
September 2022
Was at the Post Office today in Penfield and can't say enough how helpful the gentlemen was at the front service desk. Had multiple things to take care of and he made everything easy as could be. Thank you! Anthony Forgione
October 2021
The grumpy lady needs to quit her job and go find something else to do. She clearly hates her job and everyone that comes in the door. Terrible service every time I go, avoid this location!
