“Employees are always friendly sometimes will crack jokes in a good manner. If your a sour person tho that on you not them. They will always help you find what you need even if you have no idea what you are looking for not much else you can ask for they got it covered I have a membership there which makes things a bit cheaper which is highly worth it for sand paper and what not. I was looking for sand paper had no idea what size to get for my sander they took me over to the spot they had and helped me figure it out was quick and easy and no Hassle.”
7:30AM - 5:30PM
8992 Turin Rd, Rome
Hardware Stores
“Excellent customer service! Patty helped me in the store when I couldn't find something and took the time to research after I left and found the part, then contacted me and it was ordered. Would recommend to anyone!”
“I wonder in clueless every few months with some random project. I walk out with all three right materials and the best prices locally.Thank you for all your help!”
“In a world where so many young people can’t look you in the eye or Cary on a conversation I was blown away by the young man who waited on me today at the Rome TSC. Very knowledgeable , extremely helpful and very personable. Bought a three point post hole digger. Heavy, needed a fork lift. This young guy made the whole procedure an enjoyable event. Wish I knew his name. Thank you young man.”
“I needed a door for a camper that was very difficult to find. Anthony was able to take my door and custom cut a new one in house. Saved me a ton of time and money. Would recommend them for any project!”
“@brian calcara as a long standing customer for more years than you can imagine I can personally tell you there is no “joe” employed there nor has there ever been. And they always give refunds or fix it, please spread your lies about small family businesses else where.”
“My preferred place to shop for most of my projects. I am appreciative of the approach of the team members and their sincere efforts to assist us at this store. The product is readily available and it's performing well. Thank you, team Rome.”
“The associates at Ace hardware in Rome were wonderful in taking the time to collaborate and solve the problem of an extension cord for an electric start for an old snowblower. They were knowledgeable and worked hard to help me. They were able to provide a solution that was the least costly. Together with the checkout cashier who made sure to apply any rewards and coupons appropriate, my cost was almost half of what I would have paid at a big box store that ultimately would not have solved my problem. The associates at Ace Hardware in Rome NY really care about their customers.”