August 2025
I went to discuss a problem with my new zfold 7 and to decide if I wanted to upgrade my Spectrum cable. Cody was very friendly and helpful. He also knows his job very well. I've always received very good customer service.
April 2025
Somebody had hacked my account and stolen our phone lines. Chad helped us get our phones lines back and secure our account. I don't know what I would have done if he wasn't there. He was super helpful and very friendly and extremely knowledgeable about how to help us with our phones. He is an asset to Spectrum's team!
November 2024
My phone was very compromised and I visited the Rome spectrum store and Chad Stanhope helped me beyond words. He cleaned up my phone and was patient and very understanding. He's an asset to your company. He really helped me. Karen Lovett.