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“Great experience. They were easy to talk to, very communicative about how they were going about diagnosing the problem. Not to mention reasonably affordable! Other shops in this area would have overcharged like crazy, but I got a more than fair price here. They were also kind enough to fit me in the next day. Overall a great experience and will definitely make them my go to shop here.”
“They did a major repair on my 2013 Infiniti g37. Replaced part of rusted front subframe and replaced rack and pinion. Very honest straightforward pricing. Did excellent work, very professional. Subsequently i have used them for replacing spark plugs on 2021 Lexus es 250. Again very professional, and trustworthy. I highly recommend them!”
“The team at Kirk automotive are top notch. Honestly I have fought to find an honest and affordable mechanic and these people are it!!! My truck died and I couldn't figure it out, everything was working fine and then it went dead and driftted to the side of the road. One week later and under $500 I am back driving. Thank you Kirk automotive!”
7:30AM - 5:30PM
310 East Chestnut Street, Rome
Tire Dealers
“I've been coming here for NY State inspections for my car for quite a few years, and I usually have a pretty positive experience. I usually deal with Pete, who I've been dealing with for decades since his Montgomery Ward Automotive days-he's a good dude. I'm sure there are other good people here I've dealt with too, but I can't remember their names right now. I like the fact that they don't try to aggressively upsell you. I don't mind buying services if I genuinely need them, but pushy sales tactics are a turn-off, and they haven't done that here so far.”
“They are great here! The dealership was going to charge me almost as much as the van was worth to fix it... these guys saved me so much and are a pleasure to do business with! Definitely will be going there for all of our vehicle's now!”
“Karly is absolutely wonderful, Ricky is just as wonderful this place does phenomenal business I will be returning in the future as a young business owner in the area. It is nice to know that There are still good examples out there to learn from.
Great job Ricky great job Karly and everyone who works there”
“Broadway Tire just saved me 3000 dollars on a muffler for my Mitsubishi Outlander. There handy work made the bill 174 dollars. I was expecting a big bill. Very Honest company. If you’re looking for someone who you can trust please give them a call. Not to mention how quick the service was. They also got my car in and looked at it and completed it before our actual 1pm appt. I asked if I could drop it off early due to needing a ride home. I didn’t expect a call until closing time and they had the car done around 12pm. Amazing people and Amazing service!!!”
“Great business, wife had a flat and was leaving on a trip. They patched it in 20 mins. Thank You So I decided to buy a set of tires for my truck. Great service, friendly and a real skilled tire shop. Not some box store trained person. Will always recommend.”
7:30AM - 6PM
1745 Black River Boulevard North, Rome
Tire Dealers
“We can't say enough good things about these guys. We were on a trip from Fl to NH to Chicago and had our car serviced by the dealer just before we left. The car started shimmying and we thought the tires were out of alignment. Dustin, the manager on the right, squeezed us in and discovered our steel belts were exposed. He sent Luke, in the middle, to pick up our tires 45 minutes one way so we wouldn't have to change our plans. In the meantime, Allen, on the left, gave us some great restaurant recommendations while Ben, in his own picture, worked on our car. Luke gave us some historical site recommendations to round things out as we were paying for our tires
We're safely back in Florida thanks to you all.
Pat and Bill”
“I had an outstanding experience at Monro Muffler thanks to Steve Westcott. He truly went above and beyond to help me with the repairs my Jeep Wrangler needed. From the moment I walked in, he took the time to explain everything clearly, answered all of my questions, and made sure I understood what needed to be fixed and why.
It's hard to find someone who genuinely cares about their customers, but Steve's professionalism, honesty, and dedication really stood out. He made what could have been a stressful situation much easier and ensured my Jeep was repaired properly. I left feeling confident that the work was done right.
If you're looking for a trustworthy shop with excellent customer service, I highly recommend Monroe Muffler—and be sure to ask for Steve Westcott. His commitment to going the extra mile is exactly what great customer service should look like. Thank you, Steve, for all your help!”
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“I'd just like to thank Kyle the manager for helping me. I needed to install 4 tires and he took me in when I was scheduled to have the tires installed somewhere else. He also was very informative as my car needed repair on the subframe. He suggested CNY welding and after Kyle and his team finished installing the tires I spoke to Shane at CNY and he took the car right in. Thank you Kyle for all your help.”