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“This Metro By Tmobile store has to be one of the best companies I've ever dealt with. I walked in stress and left stress-free! Sergio helped me set up my phone, gave me a very affordable plan and even Included free accessories. The costumer service was amazing. Highly recommend!!!”
“They helped me out alot to help me recycle a phone with a expanding battery. They where also very respectful over the phone and in person. Highly recommend this place.”
“Every time we go to this verizon outlet, I am helped quickly, and they always take care of any problems that I have. It's about the only one I go to in my neighborhood and there's one just a few more block, few blocks away from my house that I'd rather drive five ten minutes and come here”
“Mohamed was very kind. He fixed the issue we came for and gave accurate time estimates for waiting. He even let us use the bathroom because my elderly grandmother needed it.”
“I was having problems with my old iPhone 10 after 7 years. I went locally to the Verizon in Long Beach NY. They couldn’t be better. Walked out with 2 new iPhones with accessories and a new better plan. More recently I turned in my old phone for the rebate. They transferred all my old files and apps. Made sure everything was working correctly. Erased my files from the old phone. I had avoided upgrading sooner because I was worried about losing stuff. Not to worry . They were great! Highly recommend them with pleasure!”
10AM - 8PM
13 Front St, Hempstead
Mobile Phones
“I upgraded my phone with Verizon, Barry is the rep that help me the transaction was smooth and easy with ni complications. He explained all my options and never rush me to anything as per other reps,he help choose the right plan and trade in that makes sense..I will definitely recommend friends and family...”
“Customer service was exceptional! Came in to sell my iPhone, they were respectful, quick, and completed my sale without any complications. Will definitely be back for sales/purchases in the future.”
“Excellent Service in the Garden City Location. Chris was extremely Pleasant to work with! Very knowledgeable helped me with my account. Set up our new phones and found ways for me to save money on both my FiOS and wireless! thank you very much.”
“Christopher Ferrara was an incredibly knowledgeable and accommodating representative at the Verizon store. He helped us select two phones, transferred all the data from the old ones, set all the appropriate buttons, got us the appropriate charges, screens and phone protectors, etc — all in less than 30 minutes. He answered all the questions we had and was very patient with me and my wife. We are elderly and not that tech saavy so we really appreciated his patience. Whenever I return to that Verizon store, I will certainly ask for him.”
“From start to finish my interaction was smooth and easy. Options were offered and I took the best one available for me. He was very professional and patient, great experience.”
“Jaz and Fahad we’re absolutely the best. They were patient, informative, and helped us through our exchange from one phone company to Verizon. They explained everything carefully, talked about all of the options available, and solved all of our problems seamlessly. I highly recommend these two employees.”
“The customer service I received was fantastic. Malik resolved my firstnet issue promptly and answered all my questions. I am very satisfied with my experience here.”
“So much better than past experiences. It was refreshing having a relaxed and friendly woman helping us than the pushy and overbearing men we have experienced at multiple Verizon stores in the past.”
“Peter Modica was professional, courteous and friendly
Linda Schmidt was professional, courteous and understanding regarding my chase business account. Great bank”
“J. worked with me. The consummate professional. I felt comfortable with his knowledge and expertise in addressing my concerns and questions on my new phone. Kind and personable were added attributes.😀”
“I switched to Verizon at Great Neck location. My agent was Rouben, I can't thank him enough. Rouben is so professional, kind and pleasant. so helpful and you never feel rushed or pushed. it was really a great experience. and thanks again Rouben.”
“Barry and Ali were very helpful in getting me an upgraded phone. Planned on an iPhone 17 -yet wound up with an iPhone 18 Pro. They made sure to answer all my questions!”
“I had the best experience at this store with a lovely rep named Ria (Rya?). She was polite and very fast in helping me solve my issue. Best costumer service by far.
I had been to two different stores beforehand and called the 611 line multiple times in the last couple of days and at this store they finally helped and solved my problem!!!
Thank you soooo much ??”
“Great experience! They did an amazing job fixing my phone, and the whole process was quick and professional. The phone looks and works like new. The staff was friendly, honest, and made everything easy. I definitely recommend this place if you need your phone repaired!”
“Kumar was personable, extremely helpful and knowledgeable on my Verizon account, type of plan that best fits my needs and the differences with the 17 ProMax and ProMax plus.
I will be back to work with Kumar on future upgrades and Verizon service needs.”
“Absolutely great service, I have the 65 dollar plan and I don’t have to use a vpn in school like other student would if they wanted service, I also enjoy watching my favorite movies on Disney plus, and Karla is amazing at her job”
“Staff is always a pleasure to deal with. I’ve been coming here for years and recommended so many people to come here.
Highly recommend and trust me you’ll be happy as well.”
“Hands down, the Best Verizon store!!! Everyone here is so knowledgeable and patient. Sam is outstanding! He went above and beyond to try and fix an issue with my phone.”
“Very happy with the service. They cleaned the ports in my husband's phone. It was not charging and we were afraid that he was going to need a new phone. Thank goodness that was not the case. I would most definitely recommend them.”
“If I could give 5+ stars, I would! They were incredibly attentive and helped me resolve a stressful phone situation quickly and efficiently, all while finding the most cost-effective solution and making sure my needs were met. They truly went above and beyond, and I can’t recommend them enough—you’ll be in great hands!”
9:30AM - 7:30PM
1002 Old Country Road, Plainview
Mobile Phones
“Very knowledgeable, very quick as could be. Extremely kind. I have nothing but high marks and her kindness is something you don't really see to much these days. I felt like a customer not a number.”
10AM - 7PM
259-13 Hillside Avenue, Glen Oaks
Mobile Phones
“My Phone was not functioning at all.
I took it to few other places but they couldn't fix it.
V&V Wirless is a gem. Fixed my phone in minutes.
I got very Good Vibes from here.”
“Came in to upgrade my phone end up getting good deal on Samsung tablet. This is the only store I visit for all my cellphone needs. Great service from kush and his team.”
“Thanks Abdul for calling total wireless customer service and get all the info required to get back my same number. I really appreciate it and I will recommend this place to my friends and family.”
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“No one was able to fix my old phone, I wanted to transfer stuff to new phone. Jay helped me with the transfer plus offered me same for $80 cheaper than what I paid at the other store.”