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“Kolby helped find a matching set in the color and size I wanted by calling other stores until we finally found what I wanted! So friendly and helpful, will definitely shop there again.”
“It's always a good day to deal with the DB. I've been going to the Leonardo's since they were at the 4 Corners in... well, Delmar. Quality shoes and leather goods which they stand behind and repair. A company run by women, I believe... not that that matters, but...”
“I was just there this evening and I feel like I did so well for the money. A new pair of quality sneakers and 12 pairs of socks (hurry lol, they're having a Buy One Get One Half Off Sale) for $70. The salepeople were very kind and helpful, especially the Manager, Dev.
Well worth the trip!”
“I work at the tattoo shop in the mall and really wanted the Knu Skool Vans. Decided to just walk into the store and had an awesome experience. Alex and Skyler were so nice and super helpful. I’ve never been to a shoe store that offered to lace up the shoes for me. The conversation was great and the vibes were high. Will definitely be going back 10/10 experience”
“The staff was incredibly kind and helpful! Abby helped me the most and was very helpful in finding the right shoe especially with giving me suggestions for what shoes would be best suited for what I needed!”
“Had to stop and get something for myself for Christmas .Clark shoes are great !!1 of my standard go to for a walking shoe but they also have dress shoes, boots , slippers etc. I was treated very well by the staff and they were knowledgeable in their product. I've been buying Clark shoes for 12 years now. Lots of times if you go to the outlet you can get by one pair get the other pair of 50% off I usually take advantage of that also”
“Steve was great with his service skills
Was very professional
Stayed extra hour to stay in the store due to my card declined and I was on the phone with them for about good one hr.
He is the best and had patience with us !!!
We loved the service ??”
8:30AM - 5:30PM
1728 Union St, Schenectady
Shoe Stores
“Such a nice couple. Michael gave me the hard news that my nearly new expensive shoes would never be the same after repair. He could have easily taken my money and left me disappointed.”
“GREAT PLACE & THE CUSTOMER SERVICE IS GREAT & SPECIAL SHOUT OUT TO DiMARION THE MANAGER WHO HAS A LOT OF PROMISE & POISE TO BE A GREAT LEADER IN THE FUTURE & KALIEF WHO IS GREAT AT BEING ATTENDITIVE TO THE CUSTOMERS & VERY KNOWLEDGEABLE.. DEFINITELY WAS A BLESSING TO MEET YOU GUYS & YOUNG & IN CHARGE … YOU GUYS INSPIRE ME… Salaam “Mo Better “ Akbar CEO & FOUNDER OF WE TAKE IT FROM ZERO to 1000% ENTERTAINMENT AND LIFESTYLE… Based in Beverly Hills CA”
10AM - 8PM
1475 Western Ave, Albany
Shoe Stores
“The nicest customer service I have ever received. They went above and beyond to help me. I am 100% making this my go to store for clothes just for the amazin experience I had with the entire staff ❤”
“This store lemme tell you is all that and a bag of chips! I bought so many goodies for the holidays here. The young lady was alone on reg that day and she was so helpful organized and patient with my buncha goodies. I cant wait to come back and am tempted to see if I can schedule an appointment. ?”
“They had a wide selection, but the store was messy with shoes not collected around the store. I do like the wide selection, so I'll definitely visit again. A return visit today and the store was not as chaotic, and this the day after black Friday. I definitely will continue to visit DSW.”
10AM - 9PM
120 Washington Ave Ext Ste 49, Albany
Shoe Stores
“I go to Macy's Backstage often. It's really hit or miss there. But when you do find nice items they are very reasonable. I've bought some really great things there. Worth the look!!”
“Have never been into a warehouse store of theirs before but was thoroughly impressed with the deals! Great name brands for a fraction of the normal price. Feel like it’s similar to a TJ MAXX only in the sense that you have to keep checking back routinely for their newly added items and the hidden gems. Would definitely stop into another warehouse if ever around one.”
10AM - 9PM
161 Washington Ave Ext #204, Albany
Shoe Stores
“I was ready to give up finding the perfect pair of walking shoes for an Alaskan trip.Elianna (I hope I got her name correct). She was very, very helpful and kind!! I got 2pairs. It is very heartwarming to find an associate that is helpful and donning a smile.Albany store”
“Don’t forget to check out their shoes on clearance/sale. Found a couple of pretty good bargains there including a pair of bear paw shoes for $24 and sperry for $20. The staff is friendly and helpful and will answer any questions you have.”
“Such a great store! The gentleman who helped us was so patient and knowledgeable on the best type of shoe and what to expect. Lots of options very clean and such friendly staff!!”
“The ladies at the store where very helpful and very very respectful.. I did a online order and went in to pick up my order.. the lady helped cut and size the belt w no problems to my exact size.. most respectful Michael store I’ve ever been in yet!!”
“Completely blown away today by the customer service I received at RRS. I purchased shoes for my daughter that she later complained hurt her feet. Alexis from the Crossgates store went above and beyond to make sure I got to exchange the sneakers for new ones and made the process quick and painless. She was friendly and personable and compassionate and I really appreciated her going above and beyond. They have a customer for life with me. 10/10 recommend.”
“I had to call the store because of issues with the app showing my EA reservation pickup details and I spoke with Jovie who was extremely helpful. Saturday I picked up my shoes and then had an issue with the points posting to my account so I had to call again and he had remembered speaking with me, once again he took the time to help me with my second issue. Jovie and the team at Crossgates I dealt with were exceptional and showed what customer service should be. 5 stars from me!”
“I buy for the Celtics Fans shoes Jayson Tatum or Giannis Antetokounmpo I buy for the Caps Carolina Panthers their are hot white and pink shoes bro that really awesome so I can't to see it for the brand new one.”
“My daughter and I recently shopped at Zara in Albany, N.Y. The store was clean and beautifully merchandised. The store manager, Nevaeh, was very helpful and enhanced our shopping experience. We’ll definitely be back.”
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“March 2025 , another exception purchase! always a clean store and more convenient now that you moved From Via Port Mall to Hanaford Plaza too . Also note; The young Lady who always waits on us seems to be managing this large store by herself, but is doing a great job . always A . large assortment of shoes, socks and Ladies accessories , friendly staff too.”