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“Kolby helped find a matching set in the color and size I wanted by calling other stores until we finally found what I wanted! So friendly and helpful, will definitely shop there again.”
“It's always a good day to deal with the DB. I've been going to the Leonardo's since they were at the 4 Corners in... well, Delmar. Quality shoes and leather goods which they stand behind and repair. A company run by women, I believe... not that that matters, but...”
“I was just there this evening and I feel like I did so well for the money. A new pair of quality sneakers and 12 pairs of socks (hurry lol, they're having a Buy One Get One Half Off Sale) for $70. The salepeople were very kind and helpful, especially the Manager, Dev.
Well worth the trip!”
“Such a nice couple. Michael gave me the hard news that my nearly new expensive shoes would never be the same after repair. He could have easily taken my money and left me disappointed.”
“Called about a Yeezy boot spoke to Steve on the phone he had a great attitude he spoke to me about sizing pricing availability he even went as far as to sending me a video of the boot on foot so I knew where my foot would be in the boot seeming that we wore the same size really appreciate it great customer service most help I’ve gotten at a shoe store and I wasn’t even in store it was all over phone”
“The staff was incredibly kind and helpful! Abby helped me the most and was very helpful in finding the right shoe especially with giving me suggestions for what shoes would be best suited for what I needed!”
“I go to Macy's Backstage often. It's really hit or miss there. But when you do find nice items they are very reasonable. I've bought some really great things there. Worth the look!!”
“Such a great store! The gentleman who helped us was so patient and knowledgeable on the best type of shoe and what to expect. Lots of options very clean and such friendly staff!!”
“It takes alot to impress me the way this store did. Let say first that this company has 100 percent turned around in quality of everything shoes and clothes alike. Second, the store was super neat and organized, and looked fully stoked with a clean store. Third of all, customer service was super friendly and very helpful was excellent with building report with the customer. Nice job guys! ??”
“They had a wide selection, but the store was messy with shoes not collected around the store. I do like the wide selection, so I'll definitely visit again. A return visit today and the store was not as chaotic, and this the day after black Friday. I definitely will continue to visit DSW.”
“Sofia831799 was the best she gave me the best service ever. Sofia even up sale me a Lil but definitely not pushy. I enjoyed my time shopping in the store she was so knowledgeable about the products. She knew the answer to every question I had. This is the first time I ever felt so comfortable spending my money. The way she explained and described the merchandise I know I was getting high end quality. Sofia at store#00646 is the best part of the store I just want to say thank u for all your help I know my girl is going to love her gift”
“Don’t forget to check out their shoes on clearance/sale. Found a couple of pretty good bargains there including a pair of bear paw shoes for $24 and sperry for $20. The staff is friendly and helpful and will answer any questions you have.”
10AM - 9PM
161 Washington Ave Ext #204, Albany
Shoe Stores
“I was ready to give up finding the perfect pair of walking shoes for an Alaskan trip.Elianna (I hope I got her name correct). She was very, very helpful and kind!! I got 2pairs. It is very heartwarming to find an associate that is helpful and donning a smile.Albany store”
“I really like this store. Very nice staff! Great quality shoes. They had a great BOGO 50% off sale and I got a nice pair of winter shoes for 20 bucks. My kid also threw a tantrum in the store and none of the staff members bothered me. They let me calm him down and feed him some crackers. I very much appreciated that. I will go back again.”
“I had to call the store because of issues with the app showing my EA reservation pickup details and I spoke with Jovie who was extremely helpful. Saturday I picked up my shoes and then had an issue with the points posting to my account so I had to call again and he had remembered speaking with me, once again he took the time to help me with my second issue. Jovie and the team at Crossgates I dealt with were exceptional and showed what customer service should be. 5 stars from me!”
“Great place to find quality nice, name brand clothes at a huge discount. This store also has a large discount shoe section and regular sales on all of their merchandise.”
“I buy for the Celtics Fans shoes Jayson Tatum or Giannis Antetokounmpo I buy for the Caps Carolina Panthers their are hot white and pink shoes bro that really awesome so I can't to see it for the brand new one.”
“The staff are really nice and friendly! If they hear you looking for a dress or see the type of dress you go for they'll come up to you and might suggest things for you as they did for me! They have lots of options to choose from. They are a bit expensive though. I wouldn't recommend shopping here often unless you have the money for that. But this is an absolutely great place to go if you need a fancy, dressy casual, or just an in-general nice outfit for going out or something! I absolutely love this store.”
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“March 2025 , another exception purchase! always a clean store and more convenient now that you moved From Via Port Mall to Hanaford Plaza too . Also note; The young Lady who always waits on us seems to be managing this large store by herself, but is doing a great job . always A . large assortment of shoes, socks and Ladies accessories , friendly staff too.”