Mercedes-Benz of Smithtown is a family-owned and operated dealership located in St. James, NY, specializing in new and pre-owned Mercedes-Benz vehicles. It serves customers from Smithtown, Stony Brook, Setauket, Hauppauge, Islip, and surrounding areas. The dealership is highly praised for its exceptional service department, where staff members are noted for their friendliness, professionalism, and efficiency. Customers appreciate the warm greetings from the service team and the helpfulness of service coordinators like Mark and Kent, who ensure a seamless experience. The dealership also offers a welcoming environment, complete with complimentary refreshments and comfortable seating for customers while they wait. Many reviews highlight the impressive attention to detail and the cleanliness of the facility. The sales team, including representatives like Kenny and the finance manager, Peter, is recognized for providing a stress-free purchasing experience. Customers often leave feeling valued and satisfied with their trade-in deals and new vehicle purchases. Overall, Mercedes-Benz of Smithtown is highly recommended for anyone looking to buy a luxury vehicle or needing service for their car, thanks to its dedicated staff and commitment to customer satisfaction.
Mercedes Benz of smithtown was very thorough and quick taking care of my needs.
September 2024
Great staff and awesome place. I only trust my vehicle with highly certified techs ! The manager Richard Werner is awesome ! My tech Dan D. Is also one of the best !!! Thank you MB of Smithtown !!!!
September 2024
My first time in the service Department and it was a great experience. Debbie was so helpful and the whole staff was very friendly. They got my issue fixed and i was back on the road in an hour .They even washed my car for me . Excellent service !!
