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“As someone who uses this branch for commercial banking, Heather has been so welcoming, efficient, and kind to me every time I come in. I cannot recommend this bank enough for commercial needs for Waterford (and other) businesses! There's a reason that Heather has won an award and I do feel others should go in-person to understand how deserving of that award she is.
Not to forget to mention, the other tellers are also very wonderful and kind people, I just so happen to visit Heather the most when I am banking!”
“Been with Pioneer for over 11 years. This branch has a really y good staff. Also would like to see if they can get the ATM that goes as low as $5 that you can take out of your account at one time.”
“Everyone at my location always goes out of their way to make the banking experience as easy as possible. They recognized me from my second visit on and take the anxiety out of going to the bank.”
“I had such a great experience. The staff is quite pleasant and everything went very smooth. Management was great. Personable and efficient. Thank you for the help last week!”
Closed
820 2nd Ave, Troy
Banks
“All of the employees are extremely nice and willing to help you out. They get through the transaction as quick as possible while always upholding customer service.”
“The branch manager has always been very helpful. I’ve used the same bank for the last ten years and this new manager is more involved with his clients then ever before.”
“I need to pay my loan and I need to show up once a month for another 6 months till I pay this off (if things go as planned). Everytime I'm at this branch I prefer going inside just to see the mural. With my hoodies, face mask on due to covid 19 and taking pictures in a bank is a no no....however I spoke to the teller, who was friendly, chatty and full of energy, who game me permission to click the pictures.”
“A great place if you need to apply for a loan of any kind it seems their interest rates are lower than Banks and they are very helpful have been a member for quite some time wouldn't change for any reason”
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“The Schaghticoke branch consistently provides excellent customer service, supported by a team that is both friendly and welcoming. Dawn and Lori, in particular, go above and beyond to create a warm and positive experience for everyone who visits.””