Toy Stores near Schenectady, NY

“Nicely curated selection of baby, toddler, and kids' clothing. Seasonally appropriate and selection is always changing. It's the perfect combination of budget friendly and stylish. We love this shop!”

“They've got some great stuff but I went specifically looking for a phone case for my Android. Everything is for iPhones. Their buyer needs to understand that not everybody has or wants an iPhone. Consequently on this trip I did not buy anything.”

“If you’re anywhere near LEGO Store at Crossgates Mall, it’s absolutely worth a visit. This location delivers the full LEGO experience—from the moment you walk in, it feels creative, welcoming, and exciting for both kids and adults.

The store is spotless, well-organized, and packed with an incredible variety of sets. Whether you’re shopping for classic LEGO builds, licensed themes, collector sets, or gifts, they have something for every age and interest. The displays are eye-catching and inspiring, making it hard not to start imagining your next build on the spot.

What really makes this store stand out is the staff. Every team member I interacted with was friendly, knowledgeable, and genuinely enthusiastic about LEGO. They’re happy to answer questions, help track down specific sets, or make recommendations based on age, skill level, or interests—without ever feeling pushy.

The build stations are a huge plus, especially for families. Kids can sit down, play, and get hands-on while parents browse, which makes the whole experience relaxed and fun. Even during busy mall hours, the store stays well-managed and upbeat.

Overall, the LEGO Store at Crossgates Mall is a perfect mix of fun, creativity, and great customer service. Whether you’re a lifelong LEGO fan or just discovering it, this store earns a solid five stars and then some.”

“Absolutely LOVE this location. Staff is so pleasant. I leave smiling every time I go. It is clean and the product placement looks great. The cash wrap area is never a mess either. It’s really an awesome shopping experience. I greatly appreciate my interaction with the store manager last week. He may not have known but I was really struggling. Thank you.”

“I have to give a huge shout out to the sweet girl working this morning. She was amazing with my granddaughter. She was so fun and made her 3rd birthday and first time there such a memorable experience. Thank you !! We will be back :)”

“⭐ Five Below – 131 Colonie Center, Albany, NY ⭐

Friday May 30,2025

Shoutout to Kristina – a Rockstar Training Manager in from Massachusetts ?

I want to share my unexpectedly awesome experience at this location, thanks to an incredible employee named Kristina, who was visiting from Massachusetts. She is a training manager, and honestly, Five Below is lucky to have her.

Here’s what happened:

By mistake, I accepted a 19-item DoorDash shop for Five Below—thinking it was a Five Guys ?.

I dreaded it. My last three Five Below shops at other locations were awful. I’m a professional shopper, and in those stores, items were scattered with no clear layout. It was stressful and time-consuming.

But this time, I called ahead to the Colonie Center location to ask if someone could assist me.

To my surprise, Kristina herself answered the phone. She was kind, calm, and immediately understood my dilemma. When I arrived, she personally guided me through the shop—something she absolutely didn’t have to do. She was beyond helpful and made the experience seamless.

Since DoorDash gave me 30 minutes to complete the shop, Kristina used that time to walk me through the store layout and explain how everything was organized. In just that short window, she gave me more clarity and support than I’ve ever had at any Five Below store.

Five Below corporate: Kristina is a gem. If your company plans to keep partnering with shopping platforms like DoorDash or Shipt, consider putting her in charge of store layout strategy or shopper training resources—because she gets it. And she deserves a raise, too. ?

— A grateful DoorDash shopper
~ Katrina”

“Great place to go and have some fun. I highly recommend this place for everone kids all ages....The variety of items, old and new that they stock is great! There is so much to look at, I don't think it could be done in a day! Personnel and customer service is top notch.”

“For a relatively small store, it's amazing how much interesting (to me anyway) stuff there is in here. When I first walked, in, I thought it was mostly for kids, but as I strolled around, I was amazed in a good way at the inventory here, including an assortment of smaller games (card, dice, social, party, etc), "grumpy old people" themed socks, a variety of interesting books, and more. There's a lot of things here which I don't necessarily need but are still calling out for some of my discretionary income. I have quite a few friends who would also definitely enjoy coming here when they visit me.”

“We have had a fun full day of excitement and culture. And now mom and dad took me to GameStop to get me a new game for my handheld Nintendo switch. I am looking forward to playing it tonight”