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“Carlo and his associate were both great! Very helpful, patient and knowledgeable that made it easy to upgrade my old Samsung S23 Ultra to a brand new Samsung S25 Ultra with a case and screen protectors.”
“Darby at AT&T was incredibly helpful to me during g both of my visits to the store this week. He eagerly went above and beyond to ensure that everything was handled thoroughly and taken care of before I left the store. His clear communication, patience, and demeanor really made my day. I’m truly grateful for the outstanding customer service. Thank you!”
“Honestly I wish I could give this store 10 stars out of 5! I had been having issues with the "call" function on my phone. Previously I had spent 2 hours in online chat with Cricket Customer Service; after their attempts didn't work, the online folks told me to visit a Cricket store in person. The first Cricket store I went to was not helpful so I came here, and it was like night & day! Tanya was incredibly kind and helpful. She listened to what was going wrong. She tested some functions herself, swapping SIM cards in different phones. She called Cricket's deeper tech support system herself on the store phone, and worked with me and the tech guy to test and troubleshoot further. This took more than an hour and she never lost patience. They eventually figured out it was a bug in the phone itself (some Samsungs just seem to lack a key update capability), and this allowed me to send the phone back while it was still eligible for return. I am so grateful for their help - and their kindness. Thank you!!!”
“I don't have metro but by today's experience I'm going to try to switch right away. Ana was very kind and very very helpful, I was having issues with my phone and nobody seemed to know what they were doing and couldn't help. But this location and specially the employee was great help. Thank you Ana for your patience and understanding.”
“Had an iPhone 12 with a screwy screen. Brought it in and the owner looked at it, had the parts on hand. Replaced the screen in front of me, worked perfectly after that with no issues. I walked out of the store with a like new phone in 20 minutes (and screen protector) and a very fair price. Would recommend to anyone needing a phone repair! Note i waited over a month to post this just in case something went bad, but it didn't and owner did a great job!”
“I called to inquire about a promotion Boost Mobile is having and I had the pleasure of speaking with a sales representative by the name of Sergio. Sergio was extremely helpful as well as knowledgeable. I would highly recommend Sergio for any questions or concerns one may have when it comes to Boost Mobile at the Shirley location.”
“I came in to switch from AT&T with my parents. After 5 hours on the phone with customer service and extremely poor service from the Patchouge location, I was very defeated. Surprisingly this location got the job done and we switched in less than an hour. James is the best! Very attentive and knowledgeable. My elderly parents had a lot of questions and he helped us very patiently. Give this man a raise!”
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“I fix it screen is a great company , staff are friendly , accurate , & quick. I will always get my phone fixed here I highly recommend. Prices are negotiable, and reasonable ?”