“I came to Sunmark after formerly being a member of CapCom for 10+ years and was extremely dissatisfied with how corporate Broadview was. After looking around, calling every other credit union, asking the questions that were important to me, I chose Sunmark. And I have had no issues, and I really love that they have a annual meeting with the board like other Cooperatives such as Honest Weight where you can make your voice heard”
“I financed my new truck through bravest credit union and they were great. They have by far the best rates and told me if I ever needed anything to give them a call and true to their word someone always was able to help me out. I would highly recommend using them.”
“I had a phenomenal experience at the Delmar branch. Every single person was exceptionally helpful and kind, I got just what I needed and very quickly, and I left feeling incredible about banking with them. I’m thoroughly happy that I chose them. I cannot recommend them highly enough!!!!”
“Christina and Kim helped to set up and finalize everything with ease. Within 24 hours of finding out about the credit union I was able to be approved for the amount needed for a loan and with a better APR than anywhere around. Absolutely the best!”
“Alex in the loan debt is a great help.
Helped me with my auto loan and made the process easy.
Banking with them for 7 years now.
Always good communication with emails.
The online banking is a great budgeting tool.”
“Michelle Maneri has been a big help in solving a variety of technical issues regarding my account. She is extremely personable and professional and made me a loyal customer.”
“Superb customer service, thank you for all the help today, Debbie (11AM). I will be coming to this branch from now on. You were considerate, empathetic, and knowledgeable on a recent policy change (requiring account # from co-op shared branch credit unions for deposit). Very appreciate of the quick, friendly help!”
“Thank You ? Great service All the Time !
Great Person! Very helpful! Positive Energy! Very Professional! Awesome Person! Thank You Mrs. DelainE! Have A Bless Day! Continue to Have A Great Day! Lewis Gayle. ???”
“Yahaira was incredible! She really got it done for us. Went in looking to get an auto loan and hopefully hear something about it within a few days, nope, she had us out the door and in my new car that day! She was really amazing and I cannot overestimate how much she helped!”
“This is my "local" bank because I work downtown during the week and am in the Empire State Plaza daily. Their hours are convenient, they always have several tellers waiting to help with normal banking deposits and withdrawals (and several others who help with things like loans and such), and they are all super friendly. SEFCU handled my car loan and my home mortgage and both processes went super easy. The only downside to this location is that on NYS payday the place is mobbed! I avoid it that day whenever possible.”
“I always enjoy coming here this is a great branch, lively group of people dedicated to helping. Haley was a big help in understanding my needs and solving the problem. Merry Xmas.”
8:30AM - 6PM
655 Patroon Creek Blvd, Albany
Credit Unions
“I have been a customer with SEFCU/Broadview for more than two decades: I have a checking account with them, a savings account, and a credit line. I personally have never had even the slightest negative experience with them. Everything has been 100% above par. I did have a couple of instances where my checking account was compromised & unauthorized purchases were made. They rectified the situation & had the money back in my account within 24 hours. Their customer service department is excellent. ??”
8:30AM - 6PM
4 Winners Cir, Albany
Credit Unions
“I have been a Capcom member for over a decade. I was a little worried about the merge and am happy to report clear sailing. Each time I visit I leave happy that I do not deal with an "actual bank". I trust they will maintain their increased level of customer service as I believe that is the foundation for customer satisfaction. I am relieved following the merge and so pleased to be a credit union member. I love that they have all the functionality of online banking, but still have the customer service in person .. much appreciated.”
“My experiences there has been positive. No lines and quick service. The only thing, I guess I’m old fashion, I like a regular counter rather than the weird little thing they have.”