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“Best hardware store on the planet. You cannot walk in this place without three people asking if they can help you. They know everything about everything, and bring you right over to where the item you need is located. And they're happy to help, unlike the folks in the home Depot and Lowe's, who run away from customers at all costs. What a pleasure to have this store in our community.”
“Very helpful and speedy service. I was able to order online. A stepping stool and two patio wicker type end tables for living room. Smile .Very sturdy and easy to fit in small places.”
“I needed 4 screws that totaled $0.99. The service I received was a million times that.
Successful businesses treat the $1.00 customers the same as the $1000 customers!
Give them your business!”
“This is the best place in the area. ALL of the staff are friendly, helpful and are hands down the best. Awesome selection for any project at home or work. Always a win when I go here.”
“Always a good experience at HFT. In general, they really do have quality tools at ridiculously low prices.I am happy with 95% percent of what I buy from harbor freight. This location always provides great support and customer service, as does the clifton park location.”
“I’ve had two different lawn mowers serviced and repaired here and the service every time has been outstanding. One of my mowers had several other mechanics take a look at it and try to fix, all unsuccessfully. Weisheit repaired it for less than $200 and it’s been running ever since. Chris is kind and honest and has even done work free of charge because he was up front and told me that the mower was leaking oil because of a mistake made on their end. They even picked it up and dropped it back off to me all within a week at the start of summer! It’s hard to find people and businesses to trust, and Weisheit is definitely one of the good ones and their prices are reasonable.”
“I have been going to Bridgeford Hardware for years to get windows and screens repaired. They have the basic hardware supplies for household repairs and general maintenance too. Eddie is the best! Support your local family owned stores, it's great for the neighborhood.”
7:30AM - 5PM
5th Ave, Rensselaer
Hardware Stores
“Honestly the people here are great. Very knowledgeable and most have had hands on experience with the products they sell. They won’t sell you something and hope it works. They are knowledgeable and will share there honest opinion and have earned my business”
“Excellent and fine attention, the best guidance and quality in your products, I found all the accessories to remodel the interior of the house... a world of options, congratulations Home Outlet Latham”
“Best place in the city for home improvement! I had an amazing experience working with Nicole, Sean and denise to do a kitchen from zero all the way to something incredible. A lot of time spent to design they don't rush you to just get you sign and pay and move to the next person, they spent as much time it needs to have the best outcome. Definitely recommended, you will get the best service, price, and quality ? ?.”
“A great hardware store that has EVERYTHING, and the staff are attentive, knowledgeable and friendly. Such a pleasure going here. Big box stored are a hassle and not any cheaper.”
“They were very kind and attentive.
Dan at the front counter was very lovely. Took time to explain to me what I needed to know. Love the patience I was shown.”
“Fantastic customer service both times I needed parts for ancient equipment. They were able to cross-reference and find drop-in replacement parts and had them in stock.”
“Our local hardware store recommended visiting Security when I came to them with a specific question about diy replacing my shower/bath hardware. William at Security was super helpful and kind! He brainstormed with me (and my nonexistent plumbing skill set) and ultimately set me up to do the job on my own! And he offered my 3-year-old a lollipop while we were there. Very knowledgeable, patient, and kind!”
“I had placed an online order, my order never delivered I called corporate they called the store that my order was being filled by. I received a call the same day from Joe Krawiec he explained that it was a computer glitch he tried to fix it Joe called me back to keep me updated on what was happening but we had to reorder it, Joe guided me through the process of reordering it and made sure it was correct. The next morning he checked on it called me immediately and said that my order had been shipped and I should receive it on Tuesday, which I did!. Joe made me feel as though I was the only customer he had to deal with for 2 days! He took time to listen to me complain! I felt he understood my frustration. And he followed up with me!!! You don’t get customer service like that anymore!! Like I said he followed up the next day with a phone call!!
Thank You Joe Krawiec!!”
“I was very happy today to visit my Tractor Supply in Glenmont NY! Great service as a called ahead of time to see if they had a canner in stock. Not only did they have the canner in stock they also held it for me so I could get it on my lunch break. Then to my surprise they price matched Walmarts price on the canner as well! Thank you for great service! I highly recommend they. Go see them for all your summer and all season needs!!! Kudos to you the cashier and manager on today I appreciate you both!”
“Last minute rental of the flatbed truck to move a few large items of furniture/fixtures. The Schenectady location didn’t have the truck available for the day so I shot over to Albany. Terrence was awesome, above and beyond for customer service! Mike was also very pleasant upon return.”
“Lowe's review? Sure.As far as a comparison goes with other Lowe's stores that I have been to in New York and other states, this one is operated at a very high standard. It is sure to have most anything that your home, lawn, property could need and then some. High-price items are locked up, as I was made aware there was some thefts happening during the floyd riots and post-pandemic. All the isles are spic'n'span and lunch hour is the time when some materials are rolled out on carts and restocked on shelves.On a few occasions I have needed some input with the lumber and garden departments and all the staff (old and new) were very helpful and kind - one woman even walked half the store to make sure I got my item!The one sticky point, is the return desk (3 stations) where, without any fail, late in the morning or late in PM; there's always a backed up line. Please get 1 extra person to assist at this crucial desk.Above average Lowe's.5”
“I sort of wish there were an alternative that was half as convenient, but, with the options as they are, I am glad this is as close to me as it is. Anytime I'm involved in a project, I can get what I need and get back to work quickly, and usually without spending an outrageous amount of money”
“Cara in Latham and Jeff in Albany are why I do business with Herzog's paint. Above and beyond service. I can ALWAYS count on getting my job done. See you soon. ?”
6AM - 10PM
579 Troy-Schenectady Rd, Latham
Hardware Stores
“They are amazing! The Thor gas range I bought that they wouldn’t fix under warranty… Home Depot didn’t bat an eye, six months later they are refunding me and picking up this hunk of junk. I will be buying a new gas range from Home Depot, just not THOR!!!”
“They are amazing! The Thor gas range I bought that they wouldn’t fix under warranty… Home Depot didn’t bat an eye, six months later they are refunding me and picking up this hunk of junk. I will be buying a new gas range from Home Depot, just not THOR!!!”
“, 1/14/25.
Hello, everyone.
I am writing to revise the negative review of the Ace Hatchet Hardware Store that I posted.
At the time when I attempted to place my order with Ace, and after weeks of contacting my financial institution, and encountering further declines against my account by other merchants, I recently have proof that my financial institution sent a debit card to me, that is defective, which causes some merchants to see an error message of decline, but, for security reasons, and due to problems with the card, the bank doesn't see it on their records, causing the conflict.
Last week, I contacted Ace, and they agreed to accept another form of payment, and delivered my order, and were accommodating by phone, which I sincerely appreciate, and am completely satisfied with the purchase, and their willingness to provide assistance, despite the misunderstanding, that was not their fault.
Currently, I am working with my financial institution, and requesting that they investigate their error, and replace the defective card to prevent further conflict.
I want to retract my prior negative posting, and thank Ace and their manager. I appologize for my misjudgment, and regret my error. I rate Ace with five stars.
I have recently received a message from Ace that their Tech Support department is currently working to resolve the accessibility issues with their mobile app, and website, which I also appreciate.
Thank you.”
“I am delighted to write this review for Rubina, an outstanding employee who works in the paint department at Home Depot. I recently visited the store, unsure of the exact type of paint and color I needed for a DIY project. Rubina emerged as a beacon of assistance in my time of need.
Rubina demonstrated an impressive depth of knowledge about the different types of paint, their specific uses, and helped me select the perfect shade that matched my vision. Her expertise and patience were truly commendable as she took the time to explain the nuances of each paint type, their durability, and the best choices for different surfaces.
She was incredibly warm, sweet, personable, and attentive to my needs. She made sure to listen carefully to my project details and accordingly suggested products that would better suit my requirements. It was clear she genuinely cared about helping customers achieve their vision.
I feel extremely lucky to have had Rubina's assistance during my visit. She turned what could have been a confusing and overwhelming task into an enjoyable shopping experience. I would highly recommend seeking Rubina's help to anyone visiting the paint department at Home Depot.
Thank you, Rubina, for your exceptional service and for making my Home Depot experience so positive! Your dedication is truly appreciated!”
“I am not a frequent customer of Lowes and have not been to Lowes in a while now. I was up in Albany and looking for a very specific item. I will definitely change that habit. As infrequently as I visit Lowes, they always have exactly what I am looking for, in this case, gutter guards. The all have a huge parking lot with centrally located handicapped parking. Very short walk to the store which was definitely very well stocked. Took a walk through the store afterwards to get an idea of what is now available. I was really impressed to that they now carry a full line of Craftman tools. I really never saw a spread of them like this, they had items that I had never seen before. They also had quite the collection of power tools. Many different manufacturers covering all price points. The team member I spoke with was extremely helpful and guided us perfectly to the area I needed to find the item(s) I was looking for. The store is clean and organized, easy to navigate. KUDOs to the team here at Lowes.”
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“Hey all, I had to bring in my Ecco lawn mower due to a possible battery issue and the guys here were awesome. Judd, Max and Will. They handled the entire situation with ease and no charge to help be out with a defective battery.
Very thing about it was smooth and friendly! Thank you so much for your excellent customer service!
We will definitely be back again!
Kathleen”