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“Best hardware store on the planet. You cannot walk in this place without three people asking if they can help you. They know everything about everything, and bring you right over to where the item you need is located. And they're happy to help, unlike the folks in the home Depot and Lowe's, who run away from customers at all costs. What a pleasure to have this store in our community.”
“I stopped in for a wheelbarrow, rust remover and a large garbage can. Billy and Eve helped me find everything I needed. I was in and out in a flash and the price beat Amazon. Also important to mention I didn't have the walk around a giant warehouse by myself.Trying to find the stuff I needed. Highly Recommend”
“I have been going to Bridgeford Hardware for years to get windows and screens repaired. They have the basic hardware supplies for household repairs and general maintenance too. Eddie is the best! Support your local family owned stores, it's great for the neighborhood.”
“No photos. Kinda small compared to the Harbor Freight stores that I have visited. They have some of most things and bathrooms 🚻. Plentiful parking. That's always a plus.”
“I needed 4 screws that totaled $0.99. The service I received was a million times that.
Successful businesses treat the $1.00 customers the same as the $1000 customers!
Give them your business!”
“Great shop. Knowledgeable, trustworthy, honest and fair. They have worked on all my small engines and equipment and always do a great job. Everyone who works there is very nice, helpful and approachable, especially the owner. Highly recommend this local small business!”
“Terrific service from Al, Dave and team in picking up my snowblower, repairing it, doing a tune up and returning it to my home! Thank you very much! I’ll definitely be working with you going forward.”
“Great Hardware Store. They have almost everything you Need. Some hard to find items also. If they do not have it they take the time to tell you where you can find it. Very GREAT PLACE TO DO BUSINESS AND I WILL BE BACK OFTEN.
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“I’ve only visited the Counter at Capitol District Supply in Albany a few times over the past few years, but every visit including today has been a great experience. The staff is always extremely helpful and friendly, and they take the time to make sure you get what you need. Their prices are fair, and the overall service is top-notch. I highly recommend them for anyone looking for heating and plumbing supplies.”
“Best place in the city for home improvement! I had an amazing experience working with Nicole, Sean and denise to do a kitchen from zero all the way to something incredible. A lot of time spent to design they don't rush you to just get you sign and pay and move to the next person, they spent as much time it needs to have the best outcome. Definitely recommended, you will get the best service, price, and quality ? ?.”
“Tom heat design team did a great job of help me with my navien hw/boiler. Very helpful in getting me the parts I needed and suggesting parts I didn’t know I would need but did need upon the install. Thank you very much.”
7:30AM - 4:30PM
475 Central Ave, Albany
Hardware Stores
“Dan and Ken at Winsupply are absolute LEGENDS. I walked in needing plumbing supplies and walked out feeling like I had just been personally guided through the gates of Valhalla by two men holding ProPress fittings.
These guys know everything. Pipe, fittings, valves, obscure parts nobody has seen since 1987, they will find it, explain it, and somehow have it on the counter before you finish describing the problem. Dan and Ken don’t “provide customer service.” They perform miracles with purchase orders.
If Winsupply ever builds a Mount Rushmore, Dan and Ken better be on it. Five stars is nowhere near enough. Give these men raises, a parade, and naming rights to the building.”
“Lee and the staff do a great job i did a remodel they help me with counters,flooring,windows and door they all where very friendly and courteous. And the prices where great i love going there”
“The friendliest staff around! This site completely outshines others in the 518 area.
Help is always just a moment away, with staff going above and beyond to make your shopping experience exceptional.
Remember to register in the app to enjoy your quarterly military discounts—unfortunately, it's no longer on every transaction, probably due to some mischief.
Parking is plentiful and easily accessible. I only wish they offered military discounts year-round.”
“Cara in Latham and Jeff in Albany are why I do business with Herzog's paint. Above and beyond service. I can ALWAYS count on getting my job done. See you soon. ?”
“Went to get top soil, grass seed, and hay cover. Was helped by the nicest young lady. She came right outside to help us. Didn’t have to go looking for assistance. Very knowledgeable. Great prices too. I’ll definitely be back!!!”
“Nice place asked about a snowblower explained the ordering process and I watched when an old lady came in with small engine repair she seemed confused they really could have taken advantage right away they realized she needed a simple repair and did not upsell. Stand up people we'll be back.”
“Kamco is the most amazing place to be and go to warehouse guys are amazing and fast delivery guys are fast funny and amazing at there jobs *they all need a raise*”
8AM - 4:30PM
15 Industrial Park Rd, Albany
Hardware Stores
“I called Marcone for an over door glass pack on a Friday afternoon around 4:00 p.m. I spoke to an extremely helpful and friendly person who took my order and said the part would probably ship on Monday since it was so late in the day, arriving on Tuesday (which was fine with me). Imagine my delight when I received email notification that the part shipped that same Friday afternoon after all and then the part was delivered on Saturday! Really nice to be "surprised" in such a positive manner. My thanks to Marcone for their fast, friendly support (and it was the right part, too! We just finished fixing the oven door).”
6AM - 10PM
579 Troy-Schenectady Road, Latham
Hardware Stores
“This review is about the excellent customer service that I received when I stopped by the store today. I was looking for a retro refrigerator that I saw online and couldn't find at my local store. In fact, my local store told me that there were none at any Home Depot stores. I decided to stop by the Latham store anyway. There were 2 display models for sale. Zack helped me with the fridge. He dusted it down and when I realized that the second model looked better (from the front), but was missing the handles, Zack and another employee, got out their tools, took the handles off of one and screwed them on to the other. When we pulled the second one out we realized that it was badly dented in the back. I apologized to Zack for doing all of that work for nothing and he let me know that it wasn't a problem. That is what he was there for. He then proceeded to call around to see if other stores had what I was looking for and he found exactly what I was looking for at another Home Depot. I don't know if Zack, or any of the other employees who helped me today will ever see this but, for everyone else who does, this is how a store should run. This is customer service at it's BEST! Thank you”
“I bought my battery powered EGO snowblower from Amazon, but it didn't start. I brought it, under warranty to Hatchet, and got it back in under 2 weeks in good working order. They did a splendid job. I'll go back to them for my hardware needs.”
“Last minute rental of the flatbed truck to move a few large items of furniture/fixtures. The Schenectady location didn’t have the truck available for the day so I shot over to Albany. Terrence was awesome, above and beyond for customer service! Mike was also very pleasant upon return.”
“I'm writing to acknowledge the EXCELLENT CUSTOMER SERVICE BY Home Depot Garden Center Associate Dean. In my search for extra batteries for my battery powered mower, which were kind of outdated, but this store had them. The customer service associate paged for assistance in garden and Dean arrived promptly and greeted me and assisted with help in finding the price for the batteries, which of course were so old they weren't on file, so Assistant Manager Mark went into the system and was able to sell them as a clearance item. Dean came back to check on me and that is in my opinion EXCELLENT CUSTOMER SERVICE and if there is an award for that it is well deserved to Dean, who in my opinion has a solid future with Home Depot, yes home office in Atlanta please take notice to the associates that keep a positive attitude, assist customers, maintain strong community values, and the integrity to go above and beyond.”
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“Couldn't believe they sold 2x4s. And the quality of the wood was impeccable. Straight as an arrow. Service was amazing. Great local hardware store. Will definitely return when I'm in the area.”