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“got a new phone from Joseph. He went all the way to another store in Nassau county to get it and process the phone the same day for me to make sure my information was all transferred very satisfied customer right here.”
“Great store! Ron was so patient setting up our phones and explained everything! After dealing with T Mobil this experience was a pleasure! I want to thank Ron for a great experience!”
“Wessie is on the top of his game - much better customer service than the neighboring AT&T.
He was able to spend extra time advising me on the right plan I should choose as well as he made sure that I get the most affordable option by showing me all of the applicable discounts.
On top of all that! He took care of setting everything up so I didn’t even have to move a finger.
Great service - well earned 5 stars!
P.S. if you’re a person who often travels, choosing Verizon is a no-brainer.”
“Raphael was very knowledgeable and professional.He gave me the best deal available for the iPhone 15 pro max. I don’t think any other Verizon store could have given me a better deal.”
“Ashely was very helpful and very informative. If your stopping by this location definitely ask for her. Got both my parents set up and outta there in no time. Thank you Ashley!!!!!!”
“I went to pay my bill and I needed help with my stuff and the guy that works there even tho he was on the phone he didn't leave me hanging he multi tasked and helped me what service . Thank you Boost Mobile in Bayshore on union Blvd...”
“I am 73 y/o and did my first actual phone trade-in on 4/5/24. I went to this Verizon company store (rather than mailing it in) to talk to a real person to make sure that I did everything right. I was greeted by TTEC AMD (don't know his name) and explained my situation. He walked through all the steps (I actually hadn't missed anything), confirmed we were good, and even gave me a receipt when I asked. This took less than 10 minutes and he could not have been any nicer or more efficient.”
“Absolutely excellent customer service from Andrew!!! He helped us find the best plan for us as well as help us with an international plan. He even helped us consolidate our perks! Overall, extremely happy! Thank you Andrew for your professionalism!”
“In dealing with a stolen phone, I needed ATT to reactivate a new phone. After 3 1/2 in ATT and getting no assistance I went to Apple. Stephanie made calls and literally wrote up what I needed.. I disconnected service with ATT and went to Verizon. I thought I had complete services in Ronkonkoma, but I had multiple issues. I was advised by Stephanie and the Apple Store to go to Verizon in Lake Grove and specifically ask for David.. She said everyone was good. He was outstanding. He proved to be knowledgeable, patient and exceptionally thorough. He completed what Verizon in Ronkonkoma said could not be done. He restored my telephone number. Attached my iPad, fixed accounts so they would be working.. I will be returning to Apple to tell Stephanie, how correct she was and I will be sharing the service I received from David with the other professors at Suffolk County community college as well as my Rotary club.
He is an exceptionally diligent employee.”
“I was very impressed with the young man who helped my fiancé and I with our optimum / cable & internet bill... also with all of our account questions!I wish I would have looked at his name tag...”
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“Abdul and Tanya were very helpful in our transition to the new Google Pixel pro. We would always recommend both of them to anyonee in need of cell phone service. Thank you so much ?”