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“I’ve been using this Verizon store for over 10 years now and each and every time Frank and the other employees have always been beyond helpful and accommodating. We won’t go anywhere else.”
“I had an exceptional experience with Elsy at Verizon. She was very knowledgeable, calm, and genuinely kind throughout the entire process. She took the time to answer all my questions and made everything easy to understand. Customer service like this is rare thank you, Elsy, for going above and beyond”
“I had a great experience at Verizon thanks to Kevin. He was patient, professional, and made the whole process of getting a new phone quick and stress-free. He answered all my questions, helped me find the best option, and made sure everything was set up perfectly before I left. You can tell he really cares about helping customers. Highly recommend asking for Kevin if you visit this location in kings park on Main Street.”
“New location, they've moved to Sunset city on Rte.231. Right next to Uncle Guiseppe's. Fast if you're just dropping off a payment. The line waiting to change boxes and etc.was long. Almost to the door. I 'm glad I didn't have other business to do.”
“Andrew took care of me when i came to return my old phone and he was awesome. As a courtesy he was kind enough to put a screen protector on my new phone for me and did an amazing job. Happy customer left smiling”
“Go to the big guy Mike. He was the best very helpful very knowledgeable about the phone and he also we were in and out in five minutes and everybody else all the other sales guys there didn’t even help us. Mike was the best there should be more people in the world like Mike thanks again, Mike.”
“I’ve worked with Videson on two projects at my home and they’ve done a great job on both. First they installed several TVs on my walls and added soundbars. The following year they installed an outdoor tv, including the weatherproof cabinet. He even came back to help solve a leak (that wasn’t his fault) free of charge!
I highly recommend Videson.”
“Just went to Deer Park T mobile branch for putting screen protector on my phone.It is in an out trip because of the guy name Monty who works there, he is pro in his work,so professional.Thank you so much Monty.”
“I recently switched back from Optimum to Verizon for my cellular device (from home by calling the 800#) and the sales rep on the phone told me I needed a transfer pin which I provided. I was told that there would be NO INTERRUPTION in service. I was told Optimum will disconnect and Verizon will automatically take over. Well, that is exactly what DIDN'T happen! The phone could not make or receive any calls. Essentially I spent a total of 4 hours on and off the phone using my husband's cell that day only to be told Tier 2 of tech support couldn't do anything else for me because they couldn't communicate with my phone and that I would have to take it to a local Verizon. Terrified I wouldn't get the issue resolved, I hoped for the best. Nicholas Brodeur who is an Assistant Manager at their Lake Grove, NY location SWOOPED IN AND SAVED THE DAY! He was SO HELPFUL and got my issue squared away with 15 minutes. A quick scan of my license and then whatever other magic they do there behind the scenes and I walked out with a working phone! IN MY OPINION, he proved invaluable and he should be recognized for his outstanding service!”
“I was fortunate to have Logan as the associate handling my account changes. He is extremely knowledgeable in the workings of the company and the products they offer.”
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“Super happy with my experience here from start to finish. Both Mo and Connor are the absolute best, and they are so very good at what they do. I upgraded two of my devices here. MO helped me with one when it arrived, and Connor the other. My incessant questions were answered with ease, I got great deals on both of my new devices and the entire experience was both seamless and downright pleasant. This store and its employees are truly an asset to the Smithtown community … keep up the amazing work Mo and Connor!”