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“I would like to take the time to commend two woman Inez and Jasmin for my experience today. Both of these women went above and beyond to help me through the passport application process. I pressed the green face on the screen at the counter but that does not do them justice. Definitely worth the extra 10 minute drive to this location versus my local Mott Ave post office(they are horrible). Thank you again ladies!”
“I applied for a passport for my newborn son in this place. There are two people working here. I don't know how to fill in the form. There is a middle-aged woman who helped me fill in the form. She is the best person I have ever come to the United States. Their service attitude is very good. Thank you very much! I don't know her name. It's a pity!”
“I had a passport appointment at the Bronx location today because it was the only appointment available. I traveled all the way there only to find out that the passport employee didn’t come to work, so appointments weren’t being honored. Unfortunately, I never received any notification that my appointment had been canceled.
After that, I came to this post office hoping they might be able to fit me in as a walk-in. Thankfully, they did! The passport agent was incredibly friendly, welcoming, and accommodating. He made what started as a very stressful day into a great experience.
Thank you so much for your kindness and willingness to help. If I lived closer, this would definitely be the only post office I’d go to. 😊”
“I went to this location on last Saturday to apply for my son passport and supervisor come out and asking me what we came for today nicely and warmly. After that he told us to go to first window. The Asian lady ( sorry I forget the name ) she is very friendly and help us very quickly. Done a few minutes. I am very satisfied with customer service. I give all stars to the post office locate in sunny side. If anyone wants to apply to passport or want to send someone parcel, come to this location . They were very friendly customer service.”
“2nd time going for passport renewal for my daughter and it was a great experience. He was personable, helpful and we were out in 10 minutes. I do recommend making an appointment online and not walking in.”
“The guy working at the counter was very friendly and efficient Helping me ship my package. I was in and out in 5 minutes. By far are the best USPS experience i’ve had in the city - well worth taking the train over from bushwick!”
“I had a great experience at the United States Post Office in Woodmere. There was only one customer ahead of me, and the line moved very quickly. I needed a passport photo and walked in—even though the door states that an appointment is required, the staff was beyond friendly and accommodating. They were able to take my photo on the spot and carefully verify that it met all passport photo requirements.
There was also plenty of parking available in the lot, which made the visit even easier. From the moment I walked in the door to the time I got back into my car, the entire process took less than 15 minutes. Efficient, friendly, and stress-free service.”
“I had great walk-in experience to apply for my daughter's passport. We came prepared and all process took about 5 minutes. Thanks to a man who assisted us with such a great service. Will definitely come here again, although it is not nearest office to my house.”
“John deserves 5 stars. he deserves a PROMOTION.
I’m giving this post office such a high rating of 3 stars overall ONLY because of John is consistently friendly, helpful, and professional — the type of person who actually makes you feel good about coming in. Every time he assists me, I leave with a smile.
small building-stuffed feeling”
“Yarmel Yarmel is an outstanding USPS employee who works very hard and always helps customers with professionalism, patience, and kindness. She takes her job seriously and makes sure people are properly assisted. Her dedication, strong work ethic, and excellent customer service truly stand out. USPS is fortunate to have someone like her, and she absolutely deserves to be promoted to a higher position”
“I live in Brooklyn and would rather travel to the Middle Village USPS to drop off both my packages and my mail. They are so nice and friendly compared to the 11221 Brooklyn USPS.”
“The staff was super helpful. I walked in with a bunch of packages and they were patient and helped me right away while I sorted everything out. Made the whole process really easy.”
“Everyone I’ve interacted with the past few years has been very helpful and just nice to work with at this post office - feel for the workers building needs a reno!”
“I think this Post Office in Queens offers the best service. The staff is courteous and go above and beyond to make sure your paper work is in order. I had to go there a few times and I was impressed with their service.. I have sent a few people there and they were also impressed with the services. Great job ladies ???”
“It was not that crowded and the teller was very helpful although she didn't scan my return for aroma360. I hope they received it. Apart from that she made the rest of time real friendly. I am going back again for more business.”
“I don’t know why there are negative posts here. I just left and was cared for Robert, one of the 2 agents working . The line moved fast, the pleasant smile and welcoming was greatly appreciated . This is a 4Star post office . Don’t believe the negative posts.”
“Quick, efficient, and pleasant experience. The woman helping me (I believe her name is Barbara) was an angel on Earth and helped me to figure out my issue. Single-handedly turned my crappy day into a fantastic one.”
“My sister and I have been to this post office to change the address of the house and that the man behind the window was very nice and friendly helped us out and gave us the correct information.”
“After having spent 25 minutes on a seemingly endless Post Office line on Flatlands Avenue in Brooklyn last week, this branch was a joyous discovery. Easy parking. One person in front of me, waiting for either of two tellers. Prompt, professional, courteous service. How rare.”
8:15AM - 3:30PM
120-55 Queens Blvd Ste 8, Jamaica
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“My friends, staff and I have been to this post office a few times and had a wonderful time this is because every time that all of us went there, there was so no and that it was fast with no one in the line. Also, the post office is located inside this borough hall.”
“I have been using Rockin Wellness Collagen Vegan Revitalizer for over one year now. My hair has been thicker and more lustrous since I started using it every day. I use 1 scoop in my coffee.”
“The manager is the only one working today 2/24/2026 and she is sick a pleasant lady. Greets everyone and very accommodating even though she is the only one working. 5/5 customer service”
“Quality post office that always cares for my packages. I’ve seen countless encounters where customers either bicker about the package pricing and simply waste people’s time. Appreciate your patience and care in the community.”
“I had a great experience here. I had to mail my license plates back to the DMV after moving and it required certified mail with a return receipt - a process I was unfamiliar with. I did my best to follow the instructions I found online, but at some point I just went up to the window to make sure I didn't do anything wrong, and the helpful person there told me exactly what to do and said I could come back and not have to wait in line once I followed the steps she gave me. Very friendly and patient people work here! Show them the same!”
“Saima went out of her way to help my mom and I figure out how to update my passport, take my photo and send all the information I needed when o was confused. Please give Saima a raise, she made our Saturday better :)”
“This very nice employee Mrs Arnold LEADSSA, very sweet and caring. My appointment was at 10:30 but when I arrived at 10 she took me in and I got my stuff done easily and left by 10:30! I really appreciate you! She’s very friendly too!”
“Passport service there is great! I was able to get an appointment right away, parking was easy to find. Very efficient and polite staff, compared to other locations. They even gave my son a nice activity book with crayons.”
“Wonderful and efficient service. It was my first time coming to this post office and I can't find anything to complain about! It was seamlessly easy. The postal worker Christine was able to meet my needs and guide me to what was necessary for my shipment. Decently clean office too.”
“I had a very urgent package that was supposed to be delivered next-day with expedited shipping and insurance. Due to an address issue, it never arrived as scheduled and was instead being sent back to the sender. I was told by multiple USPS representatives that there was nothing that could be done and that the package could not be intercepted. At that point, I was extremely stressed because the item was time-sensitive, and the sender was also unavailable until after spring break, which would have meant a significant delay.
But Andy at the USPS on 30-11 21st went far above and beyond what anyone else was willing or able to do. He kept open communication with me and was able to track down the package all the way back at the original post office and arranged for it to be redirected back to me. By the next day at noon, I had it in my hands.
What stood out most was that he did this with genuine kindness and initiative, not because he had to, but because he cared enough to help. It meant more than just getting a package on time—it restored my faith that there are still truly helpful and compassionate people out there.
Thank you so much Andy!”
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“Staff her3 is amazing always helpful especially front desk, manager i know two names Daisy and Monica i guess she is manager they doing their job with dedication.”