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“Jordan, thank you for your amazing customer service ! Saw us drive up on this rainy, signaled where to park and met us at the door with a pulley. I appreciate that sort of work ethic and hospitality.”
9:30AM - 6PM
4 Bay Blvd, Lawrence
Self Storage
“Staff was Extremely kind, courteous, and professional. This was my first time renting a unit they made everything so easy, I highly recommend. They even followed up with a phone call to make sure everything was to my satisfaction something you don’t see these days customer service !!!”
“Jeff was very helpful, courteous, and professional. He represented the company very well. Great job.
Mark, the property manager is considerate and also very helpful.”
“I highly recommend booking with this company. Ross was great in helping with organizing the move. Agris and Jose completed the move with speed and care for my delicate furniture. I will book with them next time I have to move.”
“We had a great experience in New York with Avante Garde moving services. They spent time wrapping everything and stacking it in the truck carefully. Very thorough and great dispositions.”
“Kendra was very helpful and sweet ! She was very patient and informed us of the store promotions. She also showed us our unit personally and handled everything for us ! Thank youuu kendraaaa!!”
“The storage is great, very clean and spacious. Totally worth its price and the office is very helpful. Warm welcome as well as Justin explained me everything and showed how to find my space.”
“Had an excellent interaction with Blue, nice gentleman. Helpful and friendly staff along with Rachel, a clean and well-lit environment, secure access, easy booking and check-in processes.”
“Sam and Kevon are great at their jobs. They were on point with everything!!!
I highly recommend this establishment for all.
Keep up the great work guys and they deserve the best treatment as they treated me with all my needs”
“Maya was excellent very informative you should have a train you employees she explained the agreement took the time to go through the agreement what you didn't understand she asked and she was so helpful customer service excellen”
“Omg. What an amazing experience I had while trying to find the right storage space for my belongings. The facility manager Viv was patient, kind, and really went through all of the options with me. I was able to find a good size for my belongings . The customer service was great and i will recommend.”
“Used it when it was a Cubesmart now back again. Currently in the process of rebranding from life storage to extra space. Has the usual frustrations of slow elevators and not enough carts but it does the job. Staff are super friendly and helpful”
“Shavon was a great help and assistance in picking the correct size room and payment arrangements to make the transition of storing the personal property. Shavon is a professional people person that makes you know you are in the right place for your property. ?????????”
“Very nice, professional, and informative….. would recommend to store your stuff here…. It’s very clean here….. and thank you Jordan for helping me and explaining the fine print !!!! And let’s not forget Linda!!!! Her energy is A1… actually the both of them are nice :)”
“From over the phone customer service with Pablo and Carlos too over the counter from Davon, the service here is IMMACULATE!!!! I felt like a pain because I moved in my belongings so late but I was welcomed with open arms. Yall really made my moving process so much better. I was graced by this service. God bless”
“I had a great experience at the Wyckoff location! I felt like the process was seamless and the staff was particularly attentive. Though I was welcomed by all, representatives Willy and Tamarsha surpassed my expectations! These two were personable, discussed multiple options with me and offered input to what would be the best and most conducive options for me. These two have really helped solidify me as a customer and I will continue to do business here. Would also like to add Willy was very empathetic to my circumstance. Thank you all!”
9:30AM - 6PM
359 Wales Ave, Bronx
Self Storage
“Let me start by saying—this has to be the best Extra Space Storage in NYC, maybe even the best storage facility in the city, period. The facility is spotless. I didn’t see a single rat dropping, no roach, nothing—and for me, that’s incredibly important. Cleanliness is clearly a priority here, and it shows. The entire place is extremely well maintained, even the bathroom, which is rare when it comes to storage facilities. When I arrived to store my belongings, I realized I had overlooked an important detail: my items needed to be kept in a climate-controlled environment, and unfortunately, this location doesn’t offer that. I had a bit of a meltdown—but Justin, the store manager, was incredibly kind and accommodating. He listened to my concerns (and frustration with myself), reassured me that we’d find a solution—and we did. Moving is stressful enough, so I deeply appreciated the time and attention both Justin and Asia gave me. They went out of their way to make sure I felt comfortable and supported during the process.I've stored at several places before, and this one stands out because the staff genuinely care about what they do. The level of customer service here is exceptional. I sincerely hope upper management and corporate take notice—Justin and Asia deserve recognition for the superb job they’re doing. PS - See attached pics of the unit I chose. My unit was a 10 x 10…. Bigger than I needed”
“I had a wonderful experience with Extra Space Storage. Steven , who I spoke to on the phone, was knowledgeable, helpful and courteous. I met Shaquan in person and he showed me two units and I was able to secure one of the units. This all happened in one day. The rates are great, and the customer service was excellent. I highly recommend this storage facility.”
“Jadira was so kind and helping too me and made things very easy for me. Im so thankful for her today aswell i use this storage last year and had a wonderful experiance”
“Today I went to the store To finally reserve my unit that I had paid for days prior, and the gentleman at the front desk was so amazing and helpful. He really made sure that I was happy with my unit and explain to me everything that I need to know. I will definitely recommend this location, but I Will post his name in the updated review Sincerely, Sam”
“Sheila helped me through every step of getting signed up. She was extremely attentive, friendly, and helpful. If you want help or advice for rental units and to have someone real speak to you, find Sheila.”
“My experience from start to finish was pleasant and professional. Danielle was communicative, transparent, and answered all my questions with a smile on her face. She made me feel comfortable and worry -free about leaving my car there for an extended period of time. Highly recommend!”
“Extremely helpful staff at this location. Special thank you to Jenny who helped us on Labor Day! When we lost our keys, she immediately set us up with a new lock and cut our old one.”
9:30AM - 6PM
3330 Broadway, New York
Self Storage
“Robby was very helpful with answering my questions. Great service and very knowledgeable. Shopping around for when my son moves to NYC and definitely will be back to one of the Harlem locations!”
9:30AM - 6PM
601 E 137th St, Bronx
Self Storage
“Highly recommend coming to this location solely for Justin and Raquel’s customer service ! I came yesterday to stop by and ask a million questions, as ive been searching for a storage unit and they sold me ! Everything was super easy and its even less than 5 min away from me ! They are both extremely nice and helpful and Im extremely grateful , thank you !”
“Great storage company! The units are clean, secure, and easy to access. The staff is friendly and very helpful, making the whole process smooth and stress free. Highly recommend!””
“Fantastic service the person who was helping me start using my unit was so kind and helpful! Def would recommend for anyone looking for decently priced safe storage!”
“Best move I ever had very appreciative good service good workers very professional
I will definitely recommend to my family and friend..thank you again until next time hooray”
“I’ve had a wonderful experience with my time at this Extra Space Storage location. My unit was well priced and easy to access whenever I needed. I also felt safe and comfortable, which is notable when going into a large empty space alone. Staff were also helpful whenever I had questions or needed help (eg I forgot my access code). I highly recommend this location for your storage needs!”
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“We used Moving Right Along to move out of state and I can’t say enough good things about the company. Ravi was very responsive and patient with my many questions. Mo and his team are packing machines! They packed up our apartment in only a few hours and were very efficient and professional. They took good care of our items and delivered them all the way to our new home 2 states away. Highly recommend this company! Thank you guys!”