Northwest Auto Mall is a trusted used car dealership that has consistently provided excellent customer service and reliable vehicles. Customers have praised the team's friendliness, helpfulness, and willingness to go above and beyond to ensure their satisfaction. One customer shared their experience of having an issue with their vehicle after the warranty period, but the dealership still honored the warranty and resolved the problem, demonstrating their commitment to customer care. Another customer, who purchased a 2012 Mazda 3, had a great experience with the friendly and non-pushy staff, and highly recommended the dealership to anyone looking to buy a used car. The dealership has also been praised for their patience and support with out-of-state purchases, as well as their exceptional integrity in addressing an issue with a customer's vehicle that was no longer under warranty. The customer was impressed by the dealership's prompt response, efficient repair work, and fair trade-in value, all of which contributed to a positive overall experience. Customers consistently express their appreciation for the family-owned business and its dedication to providing reliable used vehicles and excellent customer service, even after the sale is complete. With a 10/10 experience rating from one satisfied customer, Northwest Auto Mall has established itself as a trusted and reliable destination for used car buyers.
very friendly people. got me into a car at a very good price. can’t stress how thankful i am for the staff!
June 2025
Northwest Auto helped us find a vehicle that fit our needs and budget. And when the vehicle had an issue after the 30 day/1000 mile warranty period, Frank and his team still honored the warranty. We really appreciated that they went above and beyond to ensure we were satisfied customers. Highly recommend!
May 2025
I bought a 2012 Mazda 3 and had a great experience with the dealership. Everybody was super friendly, helpful and not pushy like most dealerships. I love the car and would highly recommend Northwest Auto Mall to anyone looking to buy a used car.
