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“Received our 14 foot SunSetter Awning today. Friendly delivery team, we received emails, text and a phone call a half hour before arrival. Highly recommend this delivery service.”
“Bella was very welcoming and helpful. She was extremely patient with me and helped me fix the issue I was having pulling up the amazon return code. She provided excellent customer service as well as kindness. Thank you, Bella!”
9:30AM - 4PM
5165 Broadway, Depew
Shipping Centers
“Best UPS store ever. Dave always goes above and beyond to help and has been doing so for years!! Whether an Amazon return or 100lb package he is always there to help!!!”
“I really only go here when I have to do an Amazon return however staff has always been helpful and polite. Now there's also a kiosk so you have the option between staff or using the self service station which is really nice.”
“We’ve had an excellent experience with the staff at the Orchard Park Post Office while handling our EDDM (Every Door Direct Mail) shipments. The team is incredibly friendly, helpful, and knowledgeable, and they always make us feel welcome. They work quickly, answer our questions, and make the EDDM process straightforward and efficient. It’s clear that the staff takes pride in providing great customer service. We really appreciate everyone at the Orchard Park Post Office and highly recommend them!”
“The Elma Post Office has been great to work with for our EDDM (Every Door Direct Mail) campaigns. The staff is always friendly, knowledgeable, and professional, and they make the process quick and easy. They are helpful with questions, efficient with our EDDM shipments, and consistently provide excellent customer service. We really appreciate the friendly staff and reliable service at the Elma Post Office and would highly recommend them!”
“Great service here! The postmaster Justin really takes care of the customers. Top notch post office and customer service. Highly recommend to go here. A+++☆☆☆☆☆”
10AM - 3:30PM
3221 Southwestern Boulevard, Orchard Park
Shipping Centers
“Friendly, fast, efficient service! My transaction was completed quickly and was less expensive than I expected. I shipped a ten pound package by ground and was told it would be delivered from NY to GA in 3 days. My package was delivered, as instructed, and in good shape. Excellent experience at the UPS Store in Orchard Park.”
“When the store operated during its designated/regular hours, customer service was steller. Unfortunately, the hours were recently reduced due to staffing constraints. Customer service is still excellent but be sure to call ahead to confirm the hours of operation before heading to the store. I hope they are able to return to regular hours soon.”
“Very convenient running into Walgreens to drop off items to ship FedEx. Very polite staff. I was returning a car tire to the manufacturer she accepted it no issues no problems fantastic people / FedEx / Walgreens”
“Always great customer service.Have been to this location several times and the young black female is always the sweetest.
UPS charges $2 to tape a box BEWARE”
“After they made simple mistake with package they did everything in their power to fix it as fast as possible. Between the manager and everyone else I dealt with they were so polite and nice.”
“I stopped by during my lunch break to ship a couple of packages and received incredible service from Nancy. I wasn't sure which envelope I needed, but she went out of her way to select the right one for me and make the whole process completely stress-free. Outstanding customer service—thank you, Nancy!😄👌”
“We’ve had a great experience with the East Aurora Post Office, especially with the staff. Everyone is friendly, professional, and knowledgeable, and they always make the process of handling our EDDM (Every Door Direct Mail) shipments quick and easy. They’re happy to answer questions, provide helpful guidance, and make sure everything is handled efficiently. We really appreciate the excellent customer service and friendly atmosphere at the East Aurora Post Office. Highly recommend!”
“Great Experience Every single time I come here!! Staff is outstanding and over the top helpful!! I'm al aways shipping out used Hockey equipment here! ⭐️⭐️⭐️⭐️⭐️”
“I had a great experience at this FedEx! First, I called and asked if they did what I needed and Karen answered and was very nice and said they did. Then I quickly read the address on the website and saw "McKinley" so quickly assumed McKinley Mall. I walked the whole mall and then called again asking where it was and Karen gave me exact instructions on where they were located in the plaza. Once I got there Karen greeted me and helped me with what I needed. She passed me on to Sarah who was also very nice! She helped me scale down what I needed printed. While Sarah was helping me, Karen saw an elderly customer walking to the door and immediately went to the door to help him open the door and assist him once he came inside! She was so friendly and patient with him! You don't see that kind of customer service much these days!”
“This is my favorite post office! The staff have been helpful every time I visited. I like the long flexible hours which means I can send mails and packages at a time when other post offices are closed. This is very useful especially on weekends. Never had any issues going there.”
“I am an Amazon seller and visit many UPS stores to drop off my boxes. This store is the BEST! They’re always fast and friendly. In addition, I went in last week to get some irreplaceable documents laminated. The person that helped me did a perfect job and was so kind, even thought it was difficult because two of the docs was odd sizes. He worked me with to do it just how I wanted. I’ve been using this store for years, and even though I moved and live further away, this will always be my go to store”
10AM - 12PM
515 Harris Hill Road, Bowmansville
Shipping Centers
“Quick and easy unlike NYC where I used to live. Buffalo is much calmer. Just a heads up, they do close for a period of time during lunch hours. It's funny how things are reversed here. As a New Yorker, we'd go out on our lunch break to mail out packages. Also, there is no kiosk system here.”
“Today I received an early Christmas gift from the USPS on Como Park blvd. I want to thank a gentleman named Gary who sorted though a truck load of pkgs to find my package. It was medicine that my cat desperately needed but was delayed at the shippers point, due to their incompetence. I was supposed to have this med by Tuesday the latest and here it is Thursday with a delivery date of Friday afternoon. Thank you Gary, another day could have caused my cat her life. You are truly amazing.”
8:30AM - 12PM
5406 Broadway, Lancaster
Shipping Centers
“The Lancaster Post Office has been fantastic to work with for our EDDM (Every Door Direct Mail) campaigns. The staff is consistently fast, knowledgeable, and professional, and they make the process of getting our marketing materials shipped and processed much easier. They are always helpful when we have questions and get everything handled efficiently. We really appreciate the great service and would highly recommend the Lancaster Post Office for anyone needing reliable postal or EDDM services!”
“This was likely not the best representation of this post office as it was a Saturday before Xmas so it was busy and slow. There was also a problem with a computer so only 2 were up and running. It looks like normally there is at least 3 if not 4 registers.
Staff were very polite and knowledgeable. There was plenty of packing material, even special holiday themed boxes and mailers.
This is great if you're a Canadian and need to mail something in the USA as its right beside the Galleria mall.”
“Wrong building shown. The one I am reviewing is on Cayuga rd. Cheektowaga. I drove by it several times looking for it. They are not see from the road very well. In addition there is no sign that they are in that industrial park. Considering it is the Christmas season the service was great. Quick too.”
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“The Spring Brook NY Post Office is my go to due to the location but mainly because of the experienced and competent woman who works there. She is beyond friendly and professional. Thank you for always making my visits easy.”