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“I've been a customer of this location for over 15 years with a PMB. Jon and Sue were great and their staff are also great. I can't stress enough how professional and great this location is”
“Friendly, fast, efficient service! My transaction was completed quickly and was less expensive than I expected. I shipped a ten pound package by ground and was told it would be delivered from NY to GA in 3 days. My package was delivered, as instructed, and in good shape. Excellent experience at the UPS Store in Orchard Park.”
“Always great customer service.Have been to this location several times and the young black female is always the sweetest.
UPS charges $2 to tape a box BEWARE”
“Centrally located, great hours. I live in the Southtowns so I normally go to my local Post Office, but when I need a later one, I love that this is available. I've always been treated respectfully and the postal workers are fast-working and knowledgeable!”
“I’ve never had issues with this location and love how close it is to me, however, I wish they would update their hours on the door sign and on Google maps to reflect they ARE CLOSED ON SUNDAYS so I don’t bother rushing on a Sunday to get over here. That’s twice I fell for the Google maps hours! They were months apart so I’d forgotten or thought perhaps it was only temporarily shut.”
“The Elma Post Office is a nice small location. It is beautifully decorated for Christmas. The clerks are very helpful and friendly. It is always a pleasant experience.”
“Great service here! The postmaster Justin really takes care of the customers. Top notch post office and customer service. Highly recommend to go here. A+++☆☆☆☆☆”
“Someone please give Krista at this Post Office, a raise! We had trouble with our scheduled passport appointment yesterday and she was so kind, patient and helpful. She was able to get it sorted out while assisting other customers. Her multitasking abilities coupled with her incredibly warm and kind personality make her a perfect fit for public work. She was even extra sweet to my 5 year old! Everyone that was coming in while we were there treated her like family and she did the same in return. I can see why she is so well-liked! Thank you Krista, you made our holiday season brighter!”
“Great Experience Every single time I come here!! Staff is outstanding and over the top helpful!! I'm al aways shipping out used Hockey equipment here! ⭐️⭐️⭐️⭐️⭐️”
“I had a great experience at this FedEx! First, I called and asked if they did what I needed and Karen answered and was very nice and said they did. Then I quickly read the address on the website and saw "McKinley" so quickly assumed McKinley Mall. I walked the whole mall and then called again asking where it was and Karen gave me exact instructions on where they were located in the plaza. Once I got there Karen greeted me and helped me with what I needed. She passed me on to Sarah who was also very nice! She helped me scale down what I needed printed. While Sarah was helping me, Karen saw an elderly customer walking to the door and immediately went to the door to help him open the door and assist him once he came inside! She was so friendly and patient with him! You don't see that kind of customer service much these days!”
“Today I received an early Christmas gift from the USPS on Como Park blvd. I want to thank a gentleman named Gary who sorted though a truck load of pkgs to find my package. It was medicine that my cat desperately needed but was delayed at the shippers point, due to their incompetence. I was supposed to have this med by Tuesday the latest and here it is Thursday with a delivery date of Friday afternoon. Thank you Gary, another day could have caused my cat her life. You are truly amazing.”
“This was likely not the best representation of this post office as it was a Saturday before Xmas so it was busy and slow. There was also a problem with a computer so only 2 were up and running. It looks like normally there is at least 3 if not 4 registers.
Staff were very polite and knowledgeable. There was plenty of packing material, even special holiday themed boxes and mailers.
This is great if you're a Canadian and need to mail something in the USA as its right beside the Galleria mall.”
“Wrong building shown. The one I am reviewing is on Cayuga rd. Cheektowaga. I drove by it several times looking for it. They are not see from the road very well. In addition there is no sign that they are in that industrial park. Considering it is the Christmas season the service was great. Quick too.”
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“Received our 14 foot SunSetter Awning today. Friendly delivery team, we received emails, text and a phone call a half hour before arrival. Highly recommend this delivery service.”