Metro by T-Mobile at 3975 Amboy Rd offers unbeatable prepaid plans and a selection of 5G phones from brands like Apple, Samsung, and OnePlus. Customers appreciate the friendly staff, particularly Gianni, who is noted for his excellent customer service skills. Many reviews highlight his professionalism and ability to resolve issues quickly, making stressful situations much easier for customers. One reviewer specifically mentioned how Gianni's assistance transformed their experience from stressful to joyful, praising his 5+ star service. Another customer expressed gratitude for Gianni's thorough explanations and noted the potential of another staff member, Valerie, who also showed promise and professionalism. Overall, the location is recognized for its knowledgeable and helpful employees.
Very pleased with service. Especially sale person Alfred. He is a big help, professional and friendly person
October 2024
Gianni is a very experienced customer service representative, and would do well in any profession with his excellent customer service skills!
June 2022
I thought the man was helping me. I wanted a great phone because I always get cheap phones and they don't work right. I asked him for the best phone and I trusted his judgement. When I went home I realized that the phone was not the best phone or the newest. I realized he just wanted to make a quick sale. Never Again.
