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“Small office but people there are friendly, knowledgeable and efficient. There is no parking in front of it, so most likely you'll have to walk some distance from wherever you'll park the car, and the street is filled with "No Standing" and "No Parking" signs so if you're driving - you better leave someone inside the car who can move it without you or just ask someone else to drive you to this office.”
“Customer service was good. I went in to return a package and the male who was there was very helpful. It does get busy just fyi, like any other post office. But no complaints”
“I would like to share my opinion about the service at this post office. I can honestly say that the service was perfect. The staff who served us were friendly, cheerful, polite, and very helpful. Thank you for being so kind to your customers! Service like this can truly make your day better.”
“This is my favorite post office on Staten Island! Dishna, Lexie, Mike, and Krystal are all amazing and I highly recommend this post office for all of your mailing and shipping needs! They treat your packages and mail with care and respect!!”
“My new favorite post office - AUNG is the nicest & most helpful postal worker I have ever met! I will be making this post office my go to - despite other ones are closer they are the nicest here!”
“Very professional, unfortunately it's a small branch, they are working with what they have. Please understand that they're doing their best. I've had nothing but pleasant experiences besides the entitled people who think it's okay to park anywhere but the actual parking lot.”
“Awesome experience when I went to this location I literally was in and out in less than 5 mins the older Asian gentleman was polite and helped me with my letter.”
“Postal worker odyssey is not a postal worker she is the face of the postal service an amazing human in and out, can’t even start to talk about the brilliant service making sure I get exactly what I came in for I am so proud of her and the whole USPS should be extremely proud of her can’t wait to go back to her soon”
“I always had a great experience at this post office location. Came to do my son’s passport and let me tell you if you have all paperwork already and a picture everything goes easy peasy. Always make an appointment, get everything ready and you will be satisfied.”
“Danielle was excellent help with my kids passports and my renewal. I had a bad experience at castelton post office so I went to port Richmond and I was very pleased with her customer service. Thank you!”
“Been coming here for years the ladies are all friendly and professional. They all work very hard. I see a lot of rude and clueless customers come and go. These ladies are patient, respectful and helpful to all. I feel for these ladies especially when the lines are long and they’re trying their best to get the ppl out. Don’t anyone know how to read English and know how to address a box or fill out a form properly????? Ladies you’re doing an amazing job.!! If you don’t like the service here go somewhere else. Keep supporting USPS !!”
“I wasn’t familiar with using postal services in the US, and the staff were really helpful every time. They taught me everything I needed to know.
I took off one star because, while I was waiting at home for an important package holding phone in my hand… and they never contacted me and just left a notice. I lost a day and used to go there…
Also, the business hours are different from what’s listed. I suggested an update to Google, but I’m not sure when it will be approved (see screenshot made 11/13/‘24, source - usps.com).
Hope it will help!”
“It's confusing which post office I'm being asked about. My best guess is that I'm asked about the one on Manor Rd n/o Victory Bl. If so, I can say that the self-service station is operational.It would be good if there were more such stations. Unfortunately, the receptacle that is designed to accept packages was locked when I was there. I'm not sure why it was locked, but it kind of defeats the purpose of self service if one has to go to the window to get a package mailed.”
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“I ship many things for my business. The staff and owners are always attentive and informative. What a great operation. Will always use them for all my shipping needs.”