The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. Committed to providing secure, reliable, and affordable delivery of mail and packages, USPS manages over 30,000 retail locations and constantly innovates to improve customer experiences. The location on Manor Rd offers walk-in passport services and a self-service station, which is a convenient feature for customers. However, the package receptacle was found to be locked on one occasion, which can be inconvenient for self-service. The staff at this location are generally helpful and respectful, going above and beyond to assist customers with their postal needs. While the lines can get long, the supervisors try to help people with simple transactions. Overall, the USPS Manor Road location provides a positive customer experience, with a friendly staff and useful self-service options.
I just processed my daughter's passport application. I didn't catch the name of the person who helped me, but they were really great and efficient, so I got quick service and had a super positive experience with your staff.
May 2025
Slow motion like service. Expect twice the time to spend here
May 2025
Had no issues with the customer service or staff but they should have handheld scanner for big packages at the kiosk. And they should have a flat bed cart for customers to use incase they have a lot of heavy packages.
