Richmond Discount Appliance & Electronics is highly recommended for its excellent customer service and knowledgeable staff. Customers appreciate the staff's ability to explain product details clearly and help them find appliances within their budget. The store offers a range of appliances, including refrigerators, washers, dryers, ranges, ovens, and air conditioners. Their prices are considered very good, often better than big chain stores like Loews. The delivery team is praised for their professionalism and care during installation. They take extra safety measures, such as removing storm doors and reattaching water lines, and they test appliances before leaving. Customers mention that the installers do a thorough job and do not just drop off appliances and leave, providing helpful instructions and even saving a customer's dog from running out the door. Richmond Appliance is known for quick delivery, often within two days, and reliable service from knowledgeable staff members. For example, when a customer faced issues with damaged and out-of-stock appliances from larger stores, Richmond Appliance promptly secured replacements, tested them, and offered full customer support. The staff, including salespeople and installers, are described as friendly, helpful, and patient, making the entire buying process smooth and hassle-free. Overall, Richmond Discount Appliance & Electronics is a trusted local business that provides quality appliances, excellent customer service, and convenient, professional installation, earning lifelong customers on Staten Island.
One of the best appliance stores on the island if not the city. Prices are always competitive and usually a little lower than any big box store. Everyone inside is extremely Knowledgeable and super friendly!
April 2026
I decided to go with this company for peace of mind in regards to installation, and I’m glad I did. During the process, they discovered a clogged pipe in my old home and replaced it for free.
I ordered the appliance online and in terms of pricing, they were comparable to big box stores for the stove I bought.
March 2026
Best place to get a washer and dryer not to mention the establishment is like a museum with the history of old washers and refrigerators that they have for display! Got a good washer from there will be going back for sure for sure!
