“One of the best appliance stores on the island if not the city. Prices are always competitive and usually a little lower than any big box store. Everyone inside is extremely Knowledgeable and super friendly!”
“Highly recommend. Chris is very knowledgeable, easy to work with, responsive to emails, and considering the cost of plants, reasonably priced to have a home visit to save plants rather than trying to replace them if they go. And imparts so much knowledge that I feel better prepared to provide ongoing care”
“Jimmy at the counter was extremely helpful and even offered to load up my truck with the parts.
He ask me if I need more items,in case I forgot something.
Thank you Jimmy”
“Never too busy, always well stocked. Some employees seem to have an "I don't care" attitude, but for the most part, a friendly, knowedgeable staff.”
“Matt in the paint department saw me overwhelmed and got me on my way to check out with no further stress. Also!!! He shook my paint after I asked him how log should I stir it? Thanks Matt!”
“My elderly mom and I were looking for flooring on a Tuesday night. Unlike the forest Ave location, none of the tiles were on display and worse there was not one person to help us except for one guy who was clearly busy loading items and operating a forklift. In my desperation I bothered him and he was nice enough To stop what he was doing. He also couldn't find what we're looking for but when others who would just say " We're out" he asked for a sku number. Turns out they had it but it was in a palette all the way to top. He grabbed his forklift and brought it down for us. Best of all, the item was discontinued and on clearance. Another lady came to help . They were both very nice. Ron and Lizette, you have restored my faith in what good customer service should be. Many workers and store managers have forgotten what that is”
“After spending almost an hour on the phone with Best Buy customer service with a billing problem we decided to go to the store. To be honest I expected the worst. I was greeted by Vanessa & Candy who took their time and listened to me. They then rectified my issue. These two employees are professional and obviously take pride in their work. With employees like this I will continue to use this store.”
“I’ve been going to this store on occasion for over a decade and have never really had a bad experience, as far as I can remember. Buying electronics, recycling them, all fairly straightforward. The people are generally helpful and make an effort to help when I communicate what I need.”
“Everyone who worked there were very helpful and friendly. I really enjoyed my visit there. The manger was the best ever. They made me happy there. You gotta shop there.”
“Great Experience at P.C.Richard & Son Staten Island! Gino was knowledgeable, helpful, and made buying our washer and dryer quick and painless. He answered all our questions without any pressure, and the whole process was smooth from start to finish. We'll definitely be coming back to this store for any future appliance purchases. Thanks, Gino!”